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Biggs Heat Technologies Limited

MCS Certified BUS Registered
83 Green Road, Poole, Dorset, BH15 1QJ
Air Source specialistBUS grant eligible35 reviewsServes 2 regions

5.0

35 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About Biggs Heat Technologies Limited

Biggs Heat Technologies Limited is an MCS certified air source installer based in Dorset. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Dorset, BH15 1QJ

Areas served:

South EastSouth West

Reviews

5.0

35 Google reviews

Based on verified Google reviews

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Paul Denison

a month ago

John and his guys installed a fantastic Mitsubishi heat pump for us back in September. We have now been through the worst of the winter (hopefully) and I can report that it does everything we hoped it would and that we would never want a gas boiler again. We had a couple of other quotes before deciding to appoint John to carry out this installation. It was clear that John has a high level technical understanding of this technology. He spent quite a bit of time carrying out the initial survey and answering our many questions and in the end he was the only installer who gave us the confidence to take the leap and ditch the gas. We would have no hesitation in recommending John to anybody considering getting a heat pump.

B

Bev

2 months ago

John and his team are fantastic! They service my boiler regularly after they fixed it when an error code shut the system down. So I didn't hesitate to contact John when my elderly Mum had several plumbing issues at her flat. They fixed everything and were also very kind and patient with her which both of us at ease. Excellent customer service and response, wonderful team, thank you John!

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Andy Smith

4 weeks ago

I recently used Biggs Heat Technologies and was very impressed with their service. They responded quickly, communicated clearly throughout, and fixed the issue to a high standard. On top of that, they provided helpful general advice, which I really appreciated. I’d definitely recommend them to anyone looking for reliable and professional heating services.

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Rod Harrison

4 months ago

Outstanding Customer Service I contacted John after another plumber had told me that my heating system would have to be drained in order to fix a leak from one of the pipes leading to my boiler. One of John’s employees (Brandon) arrived later the same day and quickly fixed the problem without having to draining the system. I have already asked John to service my boiler in future and will definitely use Biggs Heat Technologies for all my future plumbing requirements.

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Alan Davies

2 months ago

John Biggs services and maintains my gas boiler and underfloor heating system, and has done so for several years. His standard of workmanship, rapid response, and proficiency gives me full confidence, and I can strongly recommend him to others for all types of maintenance and repair of gas heating equipment..

Showing 5 of 35 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Quick facts
Regions covered2 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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