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Claim this listingNauticool Limited
4.4
7 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About Nauticool Limited
Nauticool Limited is an MCS certified air source installer based in Dorset. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in Dorset, BH12 4FB
Areas served:
Reviews
4.4
7 Google reviews
Based on verified Google reviews
CMarko
My Dometic CFX95 developed an issue out of warranty and Dometic were absolutely useless and incapable of performing any repairs, despite having the specific error code! Nauticool provided great information just over the phone. I dropped the unit off late on a Friday afternoon, and an hour later it was already diagnosed by the engineer! Parts were ordered, fitted and tested rapidly. Service was absolutely above and beyond, couldn’t have asked for any more from Nicola and her team. Thanks gang!
Jessica Barrett
Engineer arrived on time and as arranged. He explained the process and carried out the work in a quiet and professional manner, taking time to explain as he did. The system is quieter than the one it replaced and he explained the operation before he left. The company also arranged disposal of the old unit and recovery of the gas as part of the installation cost. Great service would highly recommend and definitely use again if the need arrises.
Bryce Snell
My wife and I had an amazing time with them! The guys working were super helpful and laid back. The jet skis were in good condition and the channel was a great place to ride. We even saw dolphins on our trip!
Ben Ricketts
Jackie B
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Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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