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H2eco

MCS Certified BUS Registered
Unit 3b Glenmore Business Park, Blackhill Road, Holton Heath, Poole, Dorset, BH16 6NL
Air Source specialistBUS grant eligible124 reviewsServes 1 regions

5.0

124 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About H2eco

H2eco is an MCS certified air source installer based in Dorset. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Dorset, BH16 6NL

Areas served:

South West

Reviews

5.0

124 Google reviews

Based on verified Google reviews

R

Rob Poult

a month ago

We recently had a solar array and an air source heat pump installed at our property by the team At H2eco .. From start to finish the team were superb and kept us informed at every step of the process. They were extremely knowledgeable and helpful and did an amazing job in very challenging weather conditions.. once again thanks guys .. very happy with results ..

C

Colin West

a year ago

We got in touch with H2-ecO after a review of the village hall by Low Carbon Dorset regarding a more efficient way forward, and we wanted to use a local company if possible. We have been very pleased with them at every stage of selecting the correct system, installation, and maintaining the system. We first installed an air-source heat pump to replace an old oil boiler system, with additional heating in the main hall supplemented by air-to-air heat pumps. The air-to-air heat pumps can also provide air conditioning. Later we had them install solar panels. Both technologies were recommended by Low Carbon Dorset. We have no problem in recommending H2-ecO for your renewable energy requirements.

M

Matt Kiddell

a year ago

H2-eco fitted an air source heat pump at my property. Communication was fantastic throughout and the team were very patient answering all my questions. The install team, were very clean and tidy, I was only without hot water for one night which is remarkable. The heat pump has worked faultlessly since install in February and is very economical to run.

M

Matt Allibone

3 months ago

H2Eco installed out Solar ? battery system and Heat pump - Great Sevice and very supportive once the install is complete. Very friendly and helpful team and worked well with my plumber on the radiator upgrades

J

Jane

a year ago

H2-eco responded positively right from the start, assessing what type of installation was viable and best suited to my property, and explaining everything thoroughly and in non-technical language which I could understand. Every call has been responded to immediately and the correspondence/documentation immaculate; the whole process was very easy with H2-eco undertaking all the necessary form-filling on my behalf! The installation and annual servicing have been carried out with efficiency, and courtesy, and I am now into my third year of running my air source heat pump, which was soon supplemented by solar panels and a battery. I am incredibly happy with the whole system, and the continuing friendly and efficient support I receive. Their enthusiasm and efficient teamwork to find the most appropriate solution at all stages of the project have been outstanding.

Showing 5 of 124 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Quick facts
Regions covered1 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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