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Claim this listingBlue NRG Ltd
3.5
161 Google reviews
1–2 days
Typical install time
About Blue NRG Ltd
Blue NRG Ltd is an MCS certified air source installer based in Hertfordshire.
Coverage area
Based in Hertfordshire, AL10 0DX
Reviews
3.5
161 Google reviews
Based on verified Google reviews
Judy Jansen
Signed up with Blue NRG via Zembl. Changeover from existing supplier was very easy. Pricing offered was very competitive. Bills are clear and easy to read. Haven't had an issues or need to call their customer service so very happy so far.
Julie Feher
We have been very satifed with BlueNRG's service, prices and billing system. They have been easy to contact and get answers from if needed. The rates are very competative and theri biiling system makes managing mulitple accounts easy.
Mos tafa
I am writing this to you because of the bitter experience I have with this company.I would not recommend this company to anyone.Be sure to check out last year's reviews to see what they do to their customers. Be careful of their unrealistic and estimated bills.If I could, I would remove even this one star.Also, be careful that they will threaten you in court or in any other way when they cannot collect this estimated money from you.
Chesleigh Homestead
The team were able to offer me better pricing than my current supplier and the account transfer was easy. Any customer service issues since have been easily and pleasantly resolved.
Yvonne Smith
Easy setup by customer service person. Great communication and all questions answered. Great rates - our bills are sooo much lower now
Showing 5 of 161 reviews. View all on Google
Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
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