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Claim this listingCarbon Saving Group Limited
4.5
40 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About Carbon Saving Group Limited
Carbon Saving Group Limited is an MCS certified air source installer based in Devon. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in Devon, PL4 0EG
Areas served:
Reviews
4.5
40 Google reviews
Based on verified Google reviews
Jamie Aylward
Callum Kerr came in person rather than look at my roof from Google Earth. There was no pressure and no underhand sales tactics (unlike other salesmen). He clearly knew his stuff. The survey he did was very factual (no over-promissing), and did his best to find ways to maximise the number of panels. He was also extremely patient in answering all my questions. It was a real pleasure to deal with him. He genuinely listened to my requests and where possible made them happen. The Carbon Saving group were very flexible to my needs, and true to their word and beat others on price. The panels and battery were installed in a day, and within weeks of agreeing. I'm extremely pleased with the installation and quality everything. Looking forward now to reducing my energy bills.
Jeremy Berman
From the start to the finish the thisncompnay really delivered Callum explained everything and the installers worked through this bad weather to make sure the job was done took some time to get the system online with wifi but all running great now looking forward to the savings highly recommend this company
Francis Wickham
Thank you kathryn and the team guys worked till 8 oclock to make sure the system was finished before our holiday very much recommend clean tidy all over good experience would recommend
matt eldridge
Exceptional service high quality products Sensational staff ready to work in any conditions Mike and the team were sensational. Highly recommended
Carol Richards
I had my solar panels and battery installed back in June 2024 and was very pleased with the service. My app initially worked when the engineer was here but since then I have been unable to use my app. I have no way of monitoring how much my solar panel and battery are charging! Despite numerous attempts to request Carbon Saving to come back and sort problem nobody turns up. I have also spoken to Grren Energy who say speak to the installers. I have now configured and change so many times I don’t know where it’s going wrong. I feel Carbon Energy after care has been very disappointing. Still can get the app to work!!
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Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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