Redfern Heat Pumps Ltd

Jenni from Redfern replied to a request for an engineer to come and look at our leaking boiler. Andy came out and informed us we would need a new boiler. Redfern provided a quote and we accepted. The boiler was booked in with a date that suited me. Andy fitted the new boiler and removed old boiler and old pipes. We decided to move where previous boiler was and this wasn't a problem. Whole job was done leaving no mess and new boiler posited perfect place. The communication from Redfern was brilliant. Keeping me informed every step of the job. Andy was top bloke. Very knowledgeable and professional. Would definitely recommend Redfern for new boiler and will use again. Thank you Redfern and Andy. 5*. Jackie.

Redfern heating installed an air source heat pump hot water cylinder and under floor heating for us in looe. They were great to deal with very professional did a fantastic job we are so pleased with their work and would highly recommend this company to everyone!! From the initial quote to the completion and hand over they were all fantastic!! Thank you Redfern!!

Brilliant company. Messaged on Christmas Day with an issue, not expecting a reply but they responded very quickly. Came out within a couple of days and quoted on a new boiler. Work was completed to our timescale and was done efficiently and without a hitch. Friendly and reliable. I can highly recommend!

I had a quick response to my request for a quote. Excellent communication from start to finish. Someone who actually turns up when they say they will! I had a new boiler installed and there were a couple of other problems I asked to be fixed. I was quoted a reasonable price for the job. Some unexpected problems arose during the completion of the work and I was impressed with Mark and Andy’s persistence and patience to sort it out. They seem to prioritise customer satisfaction and doing a good job. Both were very personable and explained what they were doing and discussed any issues that arose along the way. Probably one of the best experiences of trades I have ever dealt with and in my opinion, a shining example of how to deliver an excellent customer service.

Professional, quick, efficient! Would highly recommend. Our old boiler was over 20 years old and leaking. Our new Worcester Bosch boiler is a lifesaver and Mark was brilliant. Pictures before and after.