Is this your business? Claim this free listing to add your details, photos and start making it easier for homeowners to contact you directly.
Claim this listingThis listing is unclaimed, so its contact details are not published here. The directory is not accepting quote requests for this listing.
Compare other installers£7,500
BUS grant amount
About Our Earth Group Limited
Our Earth Group Limited is a air source heat pump installer based in Plymouth, Devon. MCS number IAA-10063 is on record; check its current status before booking. It is one of 73 installer listings in Devon, and one of 66 recorded as registered for the Boiler Upgrade Scheme. Confirm current registration with Ofgem before relying on the grant. Homeowners rate it 4.1 out of 5 from 33 Google reviews. It covers South West.
How Our Earth Group Limited compares in Devon
73
Installer listings in Devon
66 registered for BUS
This installer is one of them
#22 of 57
by Google review count among reviewed installers
Other installer listings in and around Plymouth
- Simple Solar (sw) Limited · Plymouth4.9 (96)BUS
- Redfern Heat Pumps Ltd · Plymouth5.0 (94)BUS
- Envirogasuk Ltd · Plymouth4.9 (74)BUS
- AS Plumbing, Heating, Renewables Ltd · Plymouth5.0 (65)BUS
- Carbon Saving Group Limited · Plymouth4.6 (48)BUS
Business details
Coverage area
Based in Devon, PL1 1SB
Areas served:
Reviews
4.1
33 Google reviews
Based on verified Google reviews
Unfortunately we have had a very poor experience with Econrg during our new-build. Our PV/ASHP/battery system didn’t work correctly for over a year (still unsure if it’s working now! Our App hasn’t worked for 11 months, which they’re ignoring) resulting in daily electricity charges of £20 per day- Not very ‘eco’. Eco never acknowledged there was a problem, but funnily enough after a technicians last visit, it seemed to miraculously work. They seem to lack the understanding of how multiple complex systems work, and are unable to identify problems. They ignore emails, turn up late for visits and are arrogant. More interested in installing the systems, and that’s it! No support or interest if there’s a problem. Not once has anyone checked in to see if our system is working correctly. I’d avoid at all costs! And avoid ASHP’s too.
Good advice and competitive quote for solar, battery and hot water boost. Fitted in around our unreliable roofer. Polite staff and tidy job. Delighted with the results.
Great installation team but terrible after sales service and attitude.
Eco NRG worked with our roofers to fit an in roof PV system with battery and hot water diverter system. Nick was very happy to come out to discuss our needs and undertook the required survey and offered clear, sensible advice. Overall quote was well priced for the work we wanted doing compared to other quotes and they had a good working relationship with the roofing company. Fitting day went very well, with 3 staff working as a good team to get the system fully fitted within the day, leaving us with an excellent system that we are very happy with. Minor errors on handover paperwork, but they were happy to resolve quickly. Thanks EcoNRG!
Showing the 5 most recent of 33. Reviews from Google. Read them on Google
Frequently asked questions
How can I check Our Earth Group Limited's MCS certification?
Our record lists MCS number IAA-10063. Check the current status and the heat pump technology covered on the official MCS installer register before agreeing work.
Can Our Earth Group Limited claim the Boiler Upgrade Scheme grant for me?
Yes. Our Earth Group Limited is registered with Ofgem for the Boiler Upgrade Scheme, so it can apply on your behalf and take the grant off your quote. You do not apply yourself. 66 of the 73 installers listed in Devon are registered.
What types of heat pump does Our Earth Group Limited install?
Our Earth Group Limited installs air source heat pumps. Air source is the most common choice for UK homes because it needs only an outdoor unit and no groundworks.
Which areas does Our Earth Group Limited cover?
Our Earth Group Limited lists South West as its coverage area. Most installers will travel 25 to 50 miles from base, so it is worth asking if you are just outside.
How is Our Earth Group Limited rated?
Our Earth Group Limited has a 4.1 out of 5 rating from 33 Google reviews, which makes it the 22nd most-reviewed of the 57 installers in Devon with reviews. Read the most recent reviews above, and ask for references from installations of your house type.
How do I get a quote from Our Earth Group Limited?
This listing is unclaimed, so we do not publish its contact details. Compare other installers nearby and check each firm's own contact route. Compare quotes where contact is available: other listings in Devon include Simple Solar (SW) Limited, Redfern Heat Pumps Ltd and EnvirogasUK Ltd. Check each firm's current certification and service area.
Boiler Upgrade Scheme
£7,500
off an eligible heat pump, or £9,000 for qualifying off-gas-grid oil/LPG replacements with an air-to-water or ground-source system
A currently registered installer applies on your behalf for an eligible project. Confirm this firm's status and the applicable grant before accepting a quote.
On a lower income and in England? The council-run Warm Homes: Local Grant can pay for the work in full instead.
Compare every UK heat pump grant →Wondering whether you qualify for a grant? Check the current property, fuel, technology and installer rules before relying on any amount. Compare every UK heat pump grant.
Similar to Our Earth Group Limited
