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Claim this listingClear Climate
3.4
5 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About Clear Climate
Clear Climate is an MCS certified air source installer based in Durham. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in Durham, SR8 2RR
Areas served:
Reviews
3.4
5 Google reviews
Based on verified Google reviews
IAN GREENWELL
I had a Solar system installed by clear Climate 3 months ago. I could not be any happier. I have seen a noticeable reduction in my electricity bill. Great service from consultation - installation. I would highly recommend Clear Climate Ltd. Thanks for a great job. Ian Greenwell
Joe Collins
I had solar panels installed on my roof around 3 months ago now. Wow what a difference it made to my energy bills nearly halved. The install was second to none very professional and responsive. Would highly recommend to anyone.
Norman Long
The engineers sent by Clear Climate, to install an Air Source Heat Pump left huge holes in the exterior wall for a week in February. They flooded the kitchen twice, ruining our wood floor. They broke the back door. They left a soil pipe uncapped. They broke an extractor fan vent cover. They left trunking unfinished. They left the job unfinished for 4 weeks without any explanation. They left rubbish strewn about the loft, the spare bedroom and the yard. It took almost a year and Solicitor action before they finally admitted liability and settled. No apology or compensation for our 11 months of stress and inconvenience. They then refused to carry out the required annual service because we had complained. DO NOT trust this company. Should be zero stars. The above review is an honest and truthful assessment of the company [Clear Climate] and I have emails, photographs etc to back this up. I have received an email and 2 phone calls from the director of the company [despite advising him several times to stop phoning me]. He has told me to delete the review but I WILL NOT be intimidated or bullied into deleting or changing it.
Harry Carter
Tony Whiston
Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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