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Enerus Limited

MCS Certified BUS Registered
Netpark Plexus Thomas Wright Way, Sedgefield, Stockton on Tees, Durham, TS21 3FD
Air Source specialistBUS grant eligible23 reviewsServes 12 regions

4.8

23 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About Enerus Limited

Enerus Limited is an MCS certified air source installer based in Durham. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Durham, TS21 3FD

Areas served:

North WestNorth EastLondonEast MidlandsWest MidlandsEast of EnglandSouth EastSouth WestYorkshireScotlandWalesNorthern Ireland

Reviews

4.8

23 Google reviews

Based on verified Google reviews

K

Kris Wilkinson

3 weeks ago

5 star job, called Enerus Home Services to come repair a leaking toilet, Lee came out same day and fixed the issue. Great service, no waffle and super helpful. Will definitely use again. Thanks again Lee. Much appreciated again. Highly recommend Lee for any plumbing works.

D

Damian Tuderek

a month ago

Highly recommended. We've had no heating or hot water for 3 weeks while a different company was trying to fix it. Lee from Enerus went out his way to come out and it only took him couple minutes to get it back up and running. Any more issues will definately be contacting this company.

R

Ruth Mc

3 months ago

Lee was absolutely great - he came promptly, explained the central heating fault and went the extra mile to go out for the part and return to instal it straight away. I was so impressed by his professionalism that I hope to be asking him to look at a bathroom replacement next year. Thank you Lee.

A

Anna Murawska

3 years ago

We were matched with Lee and his Team via Heatable, and consider ourselves very lucky given the outstanding service they provided. We were quite surprised when what was meant to be a standard boiler replacement turned into a new gas installation, but the Team was extremely knowledgeable, supportive and resourceful, which kept our frustration levels at bay. Lee is particularly clued up re guidelines and regulations but he still made several phone calls to ensure his initial assessment was accurate; we are grateful for his patience and good humour. The lads worked really hard (went under the floor (!) to install the pipes), and kept checking we were ok with the solutions they were proposing when architectural features of the house made it impossible to "hide" the pipes in the wall. Lee and his Team went the extra mile to ensure the final result was optimal and that we were happy - they replaced a rusty stop tap, and sourced a new radiator in one (!) evening. Lee's high work ethic and honesty are worth mentioning as well; we prepaid to power flush (deep clean) the radiators, which Lee advised was not needed, putting our savings ahead of his personal gain. Last but not least, the lads were neat and tidy, very easy to talk to, and appreciated nice coffee :) We look forward to seeing them again - we already booked Enerus for our annual boiler service!

A

Alison W

7 months ago

I contacted Enerus Limited last year 2024 for our first annual service on our Ideal Heating Air Source Heat Pump. This is the second year 2025 Lee has serviced our Air Source Heat Pump. Lee takes the time to explain what a service consists of and provides a full emailed report on our system, he is happy to talk through any questions we have and takes the time to explain in full detail. Enerus Limited offer a very competitive price for their service compared to other companies, Lee genuinely enjoys his job. Lee is very polite and professional. Thanks again Lee, look forward to seeing you next year.

Showing 5 of 23 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Verified credentials
NAPIT Registered
BUS Registered
Quick facts
Regions covered12 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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Enerus Limited | MCS Certified Heat Pump Installer in North West, North East | Heat Pump Installer Directory