Cruickshank Plumbing & Heating Limited

Originally Cruikshank’s came to service our old Baxi back boiler. John came, did a great job and provided great advice. He later fixed a blockage in our central heating pipework, fixed and upgraded our immersion heater so that it now works on a timer. Very professional, no fuss and very customer focused. Will use his services again.

John is by far the best heating engineer we have ever worked with. Not only is he incredibly knowledgable, he’ll actually solve issues other people missed, so you’ll save money. He’s also a great guy, very responsive, and pleasure to deal with. Thank you, John!

Huge thanks to John for the rapid response and expert help with our commercial boiler issue. His professionalism, clear communication, and ability to quickly diagnose and resolve the problem were truly impressive. Outstanding service—we couldn’t recommend him highly enough!

I run a busy coffee shop in London and needed a new central heating boiler installed. I used AI to help find a reliable contractor, but found many advertised firms were not who they claimed to be—some had even been struck off. Cruikshanks stood out as a genuine, established company with proper accounts and a long trading history. I contacted them for a quote and John Cruikshank came personally. He arrived promptly, gave solid professional advice, and quoted a fair price. I accepted. John and his team turned up early on the day, worked efficiently, and completed the job with minimal disruption. The installation was excellent. John is a consummate professional and also a genuinely decent bloke. Highly recommended.

John installed a air-source heat pump for us, replacing an ageing gas boiler. We couldn't be more pleased. John started by carefully designing the requirements for this retro-fit project. Drawing on his extensive knowledge as a "heatgeek", but also on a healthy dose of common sense, John built us a system that is simple, reliable and extremely efficient. And he did all this with minimal disruption in our house. We now have comfortable, even heat throughout the house. And, most importantly, the system is so far about 450% efficient, which is an outstanding value for an air-source heat pump. This was achieved because John decided early on to aim for low flow temperature and open loop system. The project came in at the price quoted -- and cheaper than other quotes I had seen. I highly recommend asking John when you are considering upgrading your house with a heat pump.