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Claim this listingCTE Services Ltd
5.0
5 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About CTE Services Ltd
CTE Services Ltd is an MCS certified air source installer based in Cambridgeshire. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in Cambridgeshire, PE7 3WL
Areas served:
Reviews
5.0
5 Google reviews
Based on verified Google reviews
Rob Van Duyn
We have used CTE to install Air Source Heat Pump and underfloor heating and to complete 1st fix of plumbing on a barn conversion. Robbie, Ben and Simon have been excellent, with their work, timekeeping, efficiency. They are polite clean and professional at all times. We have been kept informed of work and progress, we fully recommend them and have no hesitation to have them back to do further plumbing work. Thank you.
Simon Blackman
I finally took the plunge and had an air source heat pump installed. After searching for a local installer I settled on CTE. They have proven to be an excellent choice. Sam was extremely thorough in explaining what needed to be done and planning the installation, keeping me informed at every step. He was very keen to ensure that the system would give the best possible performance and discussed everything with me as the work progressed. No shortcuts were made and both Sam and his apprentice demonstrated excellent plumbing skills. The finished result has been very pleasing. Well done to all of the team that contributed to the work.
Gary Armstrong
I have been using Rob from CTE for several years now. In this time he has installed a complete new main bathroom as well as reconfiguring our utility room and changing all our units. Ive also had a major problem with a water softener that burst and deposited thousands of resin beads in our cold water system blocking pipes and toilets etc all cleared by Rob. This week he came and sorted out a problem with our header tank that was overflowing. Rob’s work has always been first class he is the only local company I would recommend.
Emma Griffith
Rob and his team came to install our new air source heat pump. Everything from the initial survey and quote to the installation was dealt with promptly and professionally. The outcome is fantastic and the guys were so tidy when installing. Would highly recommend using them :)
Josh Sallis
I had a heat pump installed by CTE services earlier this year. They were very efficient, tidy and knowledgeable. The system has been up and running for a few months now without an issue. Robbie and Ben who completed the install where polite and friendly.
Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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