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Claim this listingJoshua Stevens Ltd
3.6
9 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About Joshua Stevens Ltd
Joshua Stevens Ltd is an MCS certified air source installer based in Cambridgeshire. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in Cambridgeshire, PE2 8BG
Areas served:
Reviews
3.6
9 Google reviews
Based on verified Google reviews
John Max
JAV Heating and Plumbing Engineers delivered a really solid service. They turned up on time, quickly figured out the issue, and explained everything clearly before getting started. The work was done efficiently and to a high standard, and they left everything clean and tidy. Friendly, professional, and trustworthy – exactly what you want when calling someone out for heating and plumbing.
francesca martin
Great service from James and his team. James came out on a Sunday afternoon to our leaking Hot Water Cyclinder and was there past midnight fixing the problem. He managed to fit a new one a few days later. Great service and he kept us updated throughout. Would highly recommend. Thank you
Gregory Jones
This guy is on a scam do not phone him, what he does is chargers a call out fee of £80. Then comes out to your house, tells you what wrong with no intention of coming back and fixing the issue. He will just blank you afterwards not to be trusted.
Susan Markley
Excellent job done, couldn’t fault him at all, he always goes above and beyond to get the job done . Would highly recommend
Sarah Fountain
Unreliable, unprofessional and extremely rude. AVOID AT ALL COSTS Disgusting how you're still in business with your attitude. What an absolute joke you really are. Joke. And the laugh is on you mate.
Showing 5 of 9 reviews. View all on Google
Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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