Is this your business? Claim this free listing to add your details, photos and start receiving enquiries.
Claim this listingDixons Plumbing and Electrical Works Ltd
4.9
246 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About Dixons Plumbing and Electrical Works Ltd
Dixons Plumbing and Electrical Works Ltd is an MCS certified air source installer based in Buckinghamshire. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in Buckinghamshire, MK17 8JZ
Areas served:
Reviews
4.9
246 Google reviews
Based on verified Google reviews
David
We stumbled across Jay from web browsing plumbers and thank goodness we did . What started as a shower pump issue and radiators not performing resulted in an upgrade to our cylinder to an unvented water set up. There were a couple of small teething problems but once we had moved to a sealed radiator system our house had never been so warm. We must have been wasting fuel bills for years. Jay is a true professional , tidy in his workplace , clearing all debris, clear in explaining what is best for your set up and responsive to calls when we needed him. I have no hesitation in recommending Dixons and Jay .
Marion Griffin
Dixons were recommended by a trusted friend. Jay and Phil were both polite, friendly and efficient. They carried out the works in a professional manner, cleaned up and took away the old items. Would highly recommend and definitely use them again should the need arise. Thank you from a very satisfied customer.
Kerry Huntley
Dispite having to deliver the bad news that my entire water tank, pipes and radiator valves needed replacing so close to Christmas, these guys were absolutley superb. I've never seen such a hard working, dedicated, professional bunch of individuals work so damn hard to fix my heating, as cost effectively and quickly as they could. I genuinely wouldn't use anyone else (Sorry Jay! 😂) Thanks guys! You're all simply brilliant. Have a cracking Christmas
anna hart
They came promptly to help me with an emergency leak on a 150 year old rusty pipe and quickly fixed the issue. All of my family use Dixons and trust them completely.
Chris Watson
We have used Dixons since they started out and they used to be a good. However this year we have booked a service on 2 occasions and the the just didn't bother turning up. Costing us money. Even though it was them who prompted the booking. After calling and talking to the owner about it he accused me of being rude and annoying just because I said it wasn't right that they didn't turn up, and they didn't even apologise for not coming. He put it down to a loss of staff as to why they didn't turn up or even bother communicating that they couldn't do the job. Again I was the one accused of being rude.
Showing 5 of 246 reviews. View all on Google
Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
Check your eligibilityReady to get a quote from Dixons Plumbing and Electrical Works Ltd?
Free, no obligation — we'll connect you directly
Similar to Dixons Plumbing and Electrical Works Ltd
