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Claim this listingConga Ltd
5.0
10 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About Conga Ltd
Conga Ltd is an MCS certified air source installer based in Suffolk. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in Suffolk, IP4 5JA
Areas served:
Reviews
5.0
10 Google reviews
Based on verified Google reviews
Rose Norgate
Very pleased with my recently installed heat pump. Good service from start to finish, and could always get in touch if I had a query. All done, certificated and guaranteed,and with the help of the government grant of £7500.
Gregory Newman
I'm a Co-Founder at The Lanman Group & Lanman Solar, and we use Conga to help our clients who want to add an air source heat pump to their solar panel installation projects. Josh, Matt, Peter and the rest of the team at Conga are great to deal with. From initial survey and quote, through to the installation and after care. Thoroughly recommended.
John Lepley
We were a little nervous about installing a heat pump and had loads of questions. Peter and Josh were really supportive, knowledgeable and helpful during the planning, installation and post installation phases. We are delighted with the performance and cost of the heat pump and can thoroughly recommend Conga. The installation was very neat and efficient. In particular, their after-sales support and remote problem solving was excellent.
Nigel Hunt
Very careful installation of my heat pump. Nothing was too much trouble and brilliant aftercare too.
Andrew Munro
Very good service, clearly knew their stuff and a very clean and tidy install. Friendly service, always contactable and helpful. Would highly recommend.
Showing 5 of 10 reviews. View all on Google
Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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