Exeter Solar Ltd

We had neutral to install a solar PV system with battery, and then a heat pump. I found them excellent with communication: they would reply to emails within the same day. Both installs were dealt with very professionally, and the team explained us everything we needed to know.

I experienced excellent service from survey to commissioning of a solar PV system installed by Neutral Energy! The installers were courteous and considerate to my tenant, he is saving on his electricity bills and the EPC for the house has gone from a 'D' to a 'B'! Thank you to the team at Neutral Energy!

Solar Panel and Battery Installation Neutral energy solutions provided an excellent and professional service. Initially my enquiry was answered promptly and efficiently and a quotation was provided that met all of my needs. The total price was competitive and lead time for delivery of works good. Communication from the company worked really well keeping me updated with progress of the project. On site work was really professional with the team keeping the work area tidy and they were polite and courteous at all times. Commissioning and handover was equally efficient and informative. One of my panels unfortunately did not work initially but the team kept me up to date with solving the issue and persevered until it was all working. I would highly recommend Neutral Energy Solutions to provide solar panel installation or other neutral energy products.

Very happy with the installation, service and speed of delivery and installation. Neutral Energy Solutions met my needs and were very flexible, allowing me to make alterations to the quote and order as it progressed. Charlotte was super helpful throughout the process and I would certainly return if I felt the need to add to the system. The Givenergy Hybrid Inverter + Battery really complement the solar panels, enabling me to shift all my household usage off peak with very low bills. So far my overall grid usage has dropped from 10kWh per day to 1 or 2 and those are being charged for at an off peak rate. The system is ideal for EV owner to charge at off peak rates.

These guys were absolutely excellent. Charlotte in the office responded to all my emails on the same day. The installation team were really professional. Ours was a tricky install because we have an existing solar system and a number of other complications, and Ross the lead engineer came out to our house on multiple occasions to tweak the settings and was always really helpful. There are a lot of dodgy solar companies out there - this is definitely one of the good ones!