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C B Plumbing & Heating Ltd

MCS Certified BUS Registered
Unit 41, Newcourt Barton, Clyst Road, Exeter, Devon, EX3 0DB
Air Source specialistBUS grant eligible20 reviewsServes 1 regions

5.0

20 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About C B Plumbing & Heating Ltd

C B Plumbing & Heating Ltd is an MCS certified air source installer based in Devon. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Devon, EX3 0DB

Areas served:

South West

Reviews

5.0

20 Google reviews

Based on verified Google reviews

D

David Theobald

4 months ago

From the very first visit to our house to scope the job and provide an estimate to replace our two ageing boilers with one more efficient model, plus all the associated pipework, programmers etc.Jack, Ricky and their colleagues, demonstrated a highly professional, courteous and genuinely caring approach to all aspects of the project. Nothing was too much trouble and they were always happy to answer our many questions and discuss our requirements as the work progressed. They always left the house tidy and cleaned up at the end of each day. They co-ordinated the work of other trades people required including roofing (for new boiler flue) and electrical contractors very efficiently. Once completed, the new system has already proved to be very effective and easier to control and manage and has achieved all we wanted it to and more. We would have absolutely no hesitation in recommending CB Plumbing and Heating to anyone looking for a thoroughly reliable and knowledgeable company. Thank you for a great job!

E

Ethan Lott

2 years ago

Ricky and his dad did a brilliant job transforming our downstairs toilet into a laundry room. After popping round to show us what's possible with the plumbing, they were very patient while we shopped around for quotes for the units. Then, once they got started, the whole thing was wrapped up in three or four days. We're planning another bathroom renovation project next year and will 100% be using these guys again!

T

Tommy Rowe

a year ago

We had an ignition fault code coming up on our boiler, the day before going on holiday for a week. Typical! CB were able to fit me in last minute. Ricky checked over the boiler for faults, and gave it a full service at the same time. With what little I know about gas boilers, it was clear Ricky was extremely thorough with the service, stripping it apart and going a lot further than the 'in and out' guys I used to use. Seeing how it should be done it's now clear to me many out there cut corners. Very knowledgeable and professional, extremely friendly and polite, and he even cleaned up after himself. Great price too. Highly recommend these gas engineers in the Exeter area. I'll be using them from now on.

B

Bex

a year ago

Ricky & Jack have always been brilliant. They are so responsive & have saved us from some tricky moments! Fantastic quality work. I highly recommend to all!

N

Natalie Groombridge

3 years ago

I would definitely recommend Ricky to do any work needed. He is always polite and leaves things nice and tidy. He installed a new shower for us and fixed the boiler, arriving early incase a part was needed. He will always explain what is needed and why and his work is to a high standard. We wouldn't go anywhere else now we have found Ricky.

Showing 5 of 20 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Quick facts
Regions covered1 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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