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244 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
Green Home Heating Ltd is an MCS certified air source installer based in Northumberland. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Based in Northumberland, NE37 3ES
Areas served:
5.0
244 Google reviews
Based on verified Google reviews
Chris Mitchell
We recently enquired about having a heat pump installed at our home, and Mark and the entire team at Greenhome Energy have been outstanding from start to finish. With small children in the house, keeping our home at a consistent and comfortable temperature was a top priority for us — and Greenhome delivered exactly what we needed. From the outset, their engineers carried out an in-depth property survey, which allowed them to prepare a clear and thorough quotation. Their personalised approach and advice made it easy for us to make a quick and confident decision to go ahead with the installation. Thanks to the office team, who took complete care of the government grant application and all the associated paperwork. This made the whole process completely hassle-free for us, which we really appreciated. The installation itself was completed by Cam, Dave, and head engineer Mark — and we couldn’t be more impressed. You simply can’t fault their commitment to working efficiently while minimising disruption. They laid out materials neatly, protected our flooring and carpets, worked brilliantly as a team, and kept their work areas clean and organised throughout. The system is running perfectly, and we’re delighted with the results. We would wholeheartedly recommend Greenhome Energy to anyone considering a heat pump installation. A big thank you to Mark and the entire team for their excellent service
Emily Clough
I just had a heat pump installed by the team at Greenhome, and the whole experience was just exceptional. I'd initially enquired about a heat pump from a couple of other local firms back in 2023. Those experiences weren't very good--I spent ages waiting for a quote, the systems they designed didn't seem to match my house or what I wanted, and they were crazy expensive. The experience with Greenhome could not have been more different, right from the word go. Mark got back to me really quickly about setting up a time to do the survey and estimate. When he arrived, he was polite and patient with my questions and walked me through the tradeoffs of different options--I was really keen to have a system with a low flow temperature, and Mark helped me understand what that would mean in terms of radiator sizes, etc. When I decided to go ahead, they booked me in for less than a month out--much faster than I was expecting. When the time came for the install, the lads (Cal and Dave mostly) were fantastic. It was really clear that they cared about the quality of the work--little details like the insulation of the pipework were done really nicely. They were also easy to have around the house--friendly and easy to chat with, but also understanding of the fact that I was working from home as well. I usually find it so stressful to have builders in. Not so with these folks! They were so reliable and worked so hard. I thoroughly recommend Greenhome if you're thinking about a heat pump!
Joanne White
Brilliant, professional and friendly service from Mark and the team, to Debra in the office. Everything explained to my Mother in easy and simple terms which put her at ease and helped her understand the process. She had no heating or water and a new boiler and pipe work was required, they manged to get this sorted before Christmas. Highly recommend
craig hawkes
We had a nightmare situation where we moved into a new home only to discover that the boiler was already broken. With snow on the ground, we called several emergency plumbers, who confirmed that the boiler was completely beyond repair. I did some research online into the best boilers and brands and kept coming across Vaillant, which was also recommended by a friend who’s a boiler fitter. From there, I found Greenhome. They provided a clear and straightforward online quote, followed by a home inspection. During that visit, it became apparent that the existing gas pipe was the wrong size and would need replacing. Although you never want to hear that a job will cost more, Mark was incredibly helpful and patient. He took the time to explain everything properly, showed me the calculations, and clearly outlined the reasoning behind the additional work. That transparency gave me a lot of confidence. Somehow, they even managed to fit us in before Christmas. When the engineers came out, they were brilliant — friendly, professional, and happy to explain what they were doing at each stage of the install. The review is simple really: they came and delivered. We now have a warm house just in time for Christmas. 100% recommend.
Heather Close
We used Greenhome Heating to install our new boiler & radiators when we renovated our house 8 years ago - Mark & his team were fantastic throughout! We have used them every year for our Boiler Service & guys are always friendly and do a great job! A big shout out to Ivan who came to do our boiler this week & fit a few taps, which turned into a longer job than planned with and extra problem with one of our radiators - it turned into a long afternoon but he did an amazing job!!!
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We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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