Greengen UK Ltd

We had very specific requirements for our air source heat pump project with tight timeframes due to a leaking boiler and limited hot water. Neil from GreenGenUK listened to our needs and went out of their way to accommodate as much as possible, designing to spec. The survey was thorough and the presales spec was highly detailed. Jack, our GreenGenUK plumber, carried out the plumbing work to an exceptional standard (see photos). We used a different plumber to install our rads to reduce costs and GreenGenUK worked together with our plumber. However, in retrospect, we wish we had used GreenGenUK to perform the full install as their workmanship was neat and high quality and would have represented better value. We had personal aftersales service from the company director, Rob, who really knows all the technologies they sell. Overall, I can't fault the service and I don't think we were the easiest of customers! I would highly recommend the team and am looking forward to using them for my next project.

Reference: Morgen Heating Engineer Dear GreenGenUK I was not the only one to notice Morgen’s very neat installation of the heating system. Another Heating Engineer, who saw this very tidy and neat installation, said he would employ Morgen there and then. Morgen is a very polite young man and is an excellent ambassador for the GreenGen team. We are very pleased with his work.

I've just had GreenGenUK to install solar panels on my west facing roof to compliment my existing east facing array, and to integrate this into the existing battery storage. I must say what an excellent job was done throughout the whole process. From the initial sales visit, the quotation, through the detailed survey, the scaffold, the panel fitting and the wiring exercise, at every stage each team performed professionally and efficiently. I can't recommend them enough, especially the electrical team of Mike and Fionn who deserve a special mention for their friendly and helpful manner, nothing was too much trouble. Thank you GreenGenUK

We had installed an air source heat pump by greengen, we couldnt fault the fitting but and its a big but the after care/follow up is absoulutly diabolical. Appointments made, waited in, had time off work and no show and no explanation. We had to phone the office to let them know the plumber never showed up. Re booked assured we would be 1st call of day (by the office) time off work again, called office as no show and appatently double booked and would arrive with us 3 hours after time we were given. If this is their best after sales service i wouldnt bother either promoting them or taking out their after sales care plan.

Really pleased with our recent heat pump installation from Greengen. Communication and quality of work was great throughout. Big thanks to Morgen for the quality and tidyness of the plumbing work, was really impressed with this. Thanks also to Shaun for the site meetings and sorting logistics. Would happily recommend to others. Thanks again!