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Claim this listingMSB Group Mechanical & Electrical
5.0
6 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About MSB Group Mechanical & Electrical
MSB Group Mechanical & Electrical is an MCS certified air source installer based in Cornwall. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in Cornwall, TR13 0LW
Areas served:
Reviews
5.0
6 Google reviews
Based on verified Google reviews
Colin
These guys are awesome. I’ve used them a few times now and they just a really great company. When I phoned and asked for an electrician the lady I spoke to was friendly and helpful and Callum the electrician who came this morning was a really nice chap, a real credit to the company. Got the job done quickly and efficiently …Well done!!!! Keep up the good work everyone, such a pleasure to deal with genuine people.
Olly B
Fantastic service from start to finish. I had an issue with my first and second floor lights, not ideal just before Xmas! Justin and Finn were here quickly and soon figured out what the problem was and were able to resolve it. Superb company and individuals to deal with.
M Dunnell
Our hot water cylinder developed a leak, a call and Mark was quickly with us to assess the situation. Quotation was promptly received and work carried out shortly after by Declan. All the staff were helpful and we can't praise them highly enough.
Shaun
Amazing bathroom refurb carried out by the msb group team, can't thank them enough. Really trustworthy and top workmanship. Highly recommend using this company for your plumbing and electrical needs👍
Lucy Yeomans
Helpful, friendly and professional. Recently installed a new boiler and new radiators for us, a smooth process. Highly recommended.
Showing 5 of 6 reviews. View all on Google
Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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