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Claim this listingHartswood Heating Ltd
5.0
99 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About Hartswood Heating Ltd
Hartswood Heating Ltd is an MCS certified air source installer based in East Sussex. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in East Sussex, BN42 4YA
Areas served:
Reviews
5.0
99 Google reviews
Based on verified Google reviews
Jonathan Davis
Such a positive experience. Genuine honest people. I was really impressed with being kept up to date and informed and never having to chase. The work was second to none, and they were so accommodating to my situation. Can't rate them enough. New local favourites that I will be telling all my friends and family about.
Anne Asha
Excellent installation and post-installation service from Hartswood Heating. Friendly, efficient and helpful, Matt also provides advice on possible future savings on energy costs. We are very happy with our air source heat pump and would heartily recommend Hartswood Heating.
Gina Budd
Excellent service - both Matt & Sam visited our property to diagnose & then repair our boiler - they were both friendly & professional and got our boiler back up & running. We will definitely use them again and can highly recommend.
Heather Normand
My ancient boiler failed spectacularly on 29.12.25, leaving me with no heating during the coldest weather this year. My neighbour recommended Hartswood Heating Ltd who kindly managed to take an engineer off another job and start to instal a new Vaillant boiler. It took two days and I am delighted with the result. Hartswood Heating's quotation was lower than the two other quotations I sought. I feel in very safe hands.
Rhian Roberts
We had our boiler serviced by Matt this morning. He was very knowledgeable, pleasant and very efficient. I would have no hesitation in recommending Matt.
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Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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