Iheat Ltd

Aniah

3 months ago

Our heat pump gave up on us two weeks after moving into our new home. Graham and the team have been amazing in helping us to get a new unit installed and the entire system back working. They have gone above and beyond in helping us out with a few other encountered issues along the way and there have been zero unexpected costs or extra invoices along the way. Could not recommend more and I’m glad we found iHeat who finished the job at nearly half of the cost of other quotes! Thanks guys!

Nigel Page

8 months ago

On 15th January 2026 we suffered a sudden and terminal failure (or at least one that would have been horrendously expensive to repair) of our 10yo NIBE F2040 air source heat pump. Right in the middle of near-zero temperatures. Not good. I immediately contacted our service engineer, Paul (ex-NIBE) and discussed options, the most sensible of which was to have the damaged pump replaced entirely with its modern F2050 counterpart, with the model required being in stock in the UK and complete with a fresh seven year warranty safety net. The alternative was to repair the broken pump with parts only covered by a one year warranty that would take much longer to arrive....and be more expensive than a straight replacement of the entire unit. Hmm...a no brainer, really. Paul then introduced me to Graham at iHeat Ltd as they have a friendship and symbiotic working relationship. A quotation was issued the same day, accepted and subsequently invoiced/paid. Communication was exemplary at all stages. Fast forward to 28th January 2026 and....installation day. Paul and Graham arrived separately early in the morning and after a quick review and a steaming hot drink, set about their work. About three hours, various further hot drinks, a bit of humour and calibration checks later, we were up and running...and hugely relieved. Long and short of it...the cavalry came over the hill and rescued the settlers. Do I recommend iHeat Ltd as a result? You bet your life I do! In a 'patient and doctor' relationship, Graham's (and Paul's) bedside manners were first class, the communication and clarity of 'what happens next' was excellent and the drama never turned into a crisis (to paraphrase an old insurance company advertising strapline). A special mention to Sophia in the office, who provided admirable back up support, including arranging the warranty certificate post-installation. All my neighbours (8 properties) have similar original installations of around the same age. I would have no hesitation in putting them in touch should they be unfortunate enough to suffer any failures with their systems. Graham, Paul and Sophia....I tip my hat to you all.

Sandra Bland

11 months ago

I have had Graham from Iheat service my heat system for the last 4 years and have found him very professional and always pleasant. Sophia who works in the office very polite and helpful. Would definitely recommend this company.

Corinne McKenna

last year

We commissioned iHeat to install a new Midea heat pump, all new radiators and some other plumbing work for our newly renovated cottage. Graham and his team did a great job from the initial survey right through to installation and commissioning. We experienced a couple of niggles but to their credit iHeat have quickly rectified them without any quibble. I would not hesitate to recommend them to anyone in the future for hearing or air conditioning.

Paul Andrew

last year

Graham and his team installed a new NIbe ground source heat pump , they also installed the underfloor heating for my new extension.. They are a very professional company to deal with. Sophia in the office kept me up to date with the schedule of work which was all completed on time in a professional manner. Thanks.