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Joule Energy

MCS Certified BUS Registered
Unit 7C Martinbrook Farm Industrial Estate, Lower Town, Claines, Worcestershire, WR3 7RY
Air Source & Exhaust Air specialistBUS grant eligible31 reviewsServes 1 regions

4.9

31 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About Joule Energy

Joule Energy is an MCS certified air source and exhaust air installer based in Worcestershire. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source, Exhaust Air
BUS grant handledYes

Coverage area

Map coming soon

Based in Worcestershire, WR3 7RY

Areas served:

West Midlands

Reviews

4.9

31 Google reviews

Based on verified Google reviews

M

Matthew Parsons

7 months ago

I recently had solar panels and a battery system installed, and I couldn’t be happier with the service. From start to finish, the team was professional, knowledgeable, and incredibly helpful. I was kept informed throughout the entire process, and any questions I had were answered with clear, honest advice. The installation was smooth and efficient, and the quality of the work is outstanding. I really appreciated the guidance provided—it helped me understand the system and how to get the most out of it. I’d highly recommend this company to anyone considering solar energy. Great work all round!

G

Grant Dove

5 months ago

I just had my Tesla charger installed. Lee was absolutely brilliant at arranging everything. I called round numerous fitters from The Tesla website and Lee was by far the best at communication, willingness to help and all around service. Customer service was amazing. The two lads installing it were also brilliant. Top top company!

j

joanne hill

2 years ago

Lee of joule energy has installed a complete eco system on our house ! We replaced expensive gas central heating with electric with an air source heat pump . We have a powerwall to store excess solar from our 10kw system . Lee has always been friendly professional and accommodating . We have two electric vehicles so have massive useage compared to an average household but the system has really reduced our outgoings dramatically . During the summer we use very little and export back to the grid . We have always been very happy with Lee and his team and wouldn’t hesitate to use him again and recommend him to anyone .

L

Lee Barnett

2 years ago

We initially asked Lee and his team to install and commission an air source heat pump system in to our home. This process involved a central heating system being fitted throughout our family home and the air source heat pump fitted and installed outside. We were hugely impressed with Lee's friendly and helpful nature and with the kindness and care of his team whilst they were in our house. We were so impressed with Lee's customer service, after care, promptness and consideration that we then employed him again to install and fit solar panels to support the air source heat pump system. We continued to live in the house whilst all of the work was carried out, this was managed by Lee exceptionally well. We are extremely impressed with the efficiency and ease of use of the air source and solar panel system, and we wholeheartedly recommend Lee and his team to anyone looking to fit an alternative heating system to their home!

A

Anne Berrisford

2 years ago

We are very pleased with the service and installation of our Solar Panels and battery earlier this year. Lee met with us promptly to discuss and agree our options, advised us of the timescales for ordering, delivery and installation; all of which were met. Also excellent after sales service and advice. Lee is always positive, cheerful, friendly and very experienced in his field. Lee was recommended to us and we would have no hesitation in recommending him to others.

Showing 5 of 31 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Verified credentials
NICEIC Approved
BUS Registered
Quick facts
Regions covered1 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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