Prestantia Property Service Limited

Matthew Latham

2 months ago

Prestantia replaced my boiler and removed a connected solar thermal water tank that was part of the main heating system. They knew exactly what the system was and was able to advise on what to do in regards to it. The company was incredibly patient when waiting to hear back from my shared ownership and honoured the original quotation price. The employees that came in to do the work were courteous, explained everything they were doing when asked and tidied up the pipe work that was there. They even removed a lot of unnecessary pipes that were no longer needed. Incredibly impressed and happy with the work they did.

Ballerina 004

3 months ago

Such a fantastic business, we've used them many times now and always so friendly and professional from first booking to job completion. Helped us out recently with some urgent work also and always there when you need them. Thank you Prestantia!

Gail H

5 months ago

After many visits from other heating engineers the service engineer that came today was superb He was considerate and kind and showed professionalism in resolving the problem He kept me informed as he could see I was anxious to get the problem solved and understand my Daikin air sourced heat pump On such a hot day he was extremely considerate despite the heat From talking to Jess on the phone to the engineer finishing the job I can highly recommend and would not use Daikin as £100 more expensive on just the call out charge and customer service was awful Thank you

Rachel Cruddas

5 months ago

We were recommended Prestantia as they are a company with multiple plumbers who could come in and get our heating system replaced quickly before the winter. For a few days we had a pit of contact, but as soon as we paid £500 for the heat survey the contact stopped, I had to chase for the survey to be arranged and then when we asked for the design to be changed it was responded to as if we were being unreasonable. We were not told the design is done out of house, therefore everything takes a while and no one comes to talk to you about wha you'd like, so instead you are presented with a standard design which is only altered according to the size of rooms and windows. Emails took upto 6 weeks to be responded to and during this time our heating broke. We were only given a price for a work 3 days before it was due to begin but by this stage we were too cold and too far into the process to start again with another company. Finally 6 months after contacting the company, the work began. We had initially been told it would be a 2-3 week job, then 5 weeks due to staff availability but it ended up being 8 weeks. The plumbers are brilliant and care about the work they are doing, but beyond that the company seem fairly incompetent and like the customer is a problem when they ask a question or query anything. Probably fine for a boiler service or even replacement, but I wouldn't recommend them for anything more complicated.

Kirsty Robinson

8 months ago

We have used Prestantia for years. They have serviced our boiler over the years, relocated our boiler from our bathroom to our loft and we have also used them to repair a shower as the water was not hot enough. Always reliable and trustworthy and would not hesitate to recommend.