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Heating Maintenance Services Ltd

MCS Certified BUS Registered
Cromwell Road, Malver, Worcestershire, WR14 1NA
Air Source specialistBUS grant eligible58 reviewsServes 12 regions

4.9

58 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About Heating Maintenance Services Ltd

Heating Maintenance Services Ltd is an MCS certified air source installer based in Worcestershire. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Worcestershire, WR14 1NA

Areas served:

North WestNorth EastLondonEast MidlandsWest MidlandsEast of EnglandSouth EastSouth WestYorkshireScotlandWalesNorthern Ireland

Reviews

4.9

58 Google reviews

Based on verified Google reviews

M

Mike Arnold

4 months ago

My boiler develop a leak, HMS quickly visited and identified the faulty part and repaired in very quick time. All the staff I dealt with very professional, polite and helpful. Great company I would highly recommend.

B

Bev Rollings

5 months ago

Our boiler unfortunately broke on the Friday evening and we were recommended this company. We called on Saturday morning and they arrived to our house same day. Stephen the engineer diagnosed the problem within fifteen minutes and orders the parts for us. They returned on the Thursday the following week to fit it. Friendly and excellent service, Stephen was knowledgeable and confident in his work. Thank you for your help, we will use your services in the future.

D

David Potts

3 weeks ago

HMS serviced my boiler, efficient in getting the job booked in, The engineer was very friendly would 100% use them again

A

Alex Butler

6 months ago

Stephen from HMS went above and beyond! Stephen from HMS came to service our boiler today and did a a fantastic job. Took images and notes of all the issues with the boiler. He even took the time to answer all my questions about the boiler. Very pleasant and professional, highly recommended!! Thank you!

R

Richard Wood

a year ago

HMS are a class act - thank you Stephen and the HMS team. Very convenient booking by phone. Not only was the maintenance job done quickly and efficiently, but I now know things about my heating system that I have not discovered in 2 years. HMS engineers clearly know their stuff and all staff involved are very friendly and helpful.

Showing 5 of 58 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Quick facts
Regions covered12 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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