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Kcp(nw) Limited

MCS Certified BUS Registered
4 Connaught Close, BIRKENHEAD, Cheshire, CH41 8JT
Air Source specialistBUS grant eligible17 reviewsServes 12 regions

4.3

17 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About Kcp(nw) Limited

Kcp(nw) Limited is an MCS certified air source installer based in Cheshire. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Cheshire, CH41 8JT

Areas served:

North WestNorth EastLondonEast MidlandsWest MidlandsEast of EnglandSouth EastSouth WestYorkshireScotlandWalesNorthern Ireland

Reviews

4.3

17 Google reviews

Based on verified Google reviews

L

Laura Heycocks

5 years ago

Our boiler broke down and Charlie was able to come out the next day and fixed it, he was professional and efficient and excellent value. For a family home to be without heating and hot water is awful especially this time of year, and thankfully Charlie came to the rescue and fixed it so we don't have to. Excellent service would definitely recommend him and will do so to all friends and family. Thank you again Charlie.

L

Laurence Edwards

7 years ago

Charlie is a very reliable, honest and trustworthy heating engineer. He is meticulous in his attention to detail and provides value for money. Other service engineers consider a quick wipe clean and nozzle change a sufficient scope of works for an annual boiler service. Charlie may charge slightly more than some of these cowboys, but the level of service provided is second to none. The whole boiler is pretty much taken to pieces, cleaned and assembled again with major maintenance carried out in the critical areas. I have no hesitation in recommending Charlie for all your boiler servicing requirements.

C

Christopher Benson

5 years ago

Charlie responded very quickly to an out of hours call (Even during the Covid 19 Pandemic) to address a serious issue with my bathroom plumbing. He is personable, extremely professional and highly proficient in his work. I will definitely use his services again. I have no hesitation in giving him the highest possible commendation to anyone considering using his services.

S

Stewart Whyte

5 years ago

We needed to have a back boiler removed and a new energy efficient boiler installed. This involved relocating from the living room downstairs to the airing cupboard upstairs. Charlie did a thoroughly professional job with minimum fuss. I would highly recommend him to anyone who needs a new boiler or similar.

J

Jackie Dale-Jones

4 years ago

We have used other companies over the years, but none of them compare to the service that we receive from CP Plumbing and Heating. Honest, experienced, professional, reliable, excellent value for money. You will not be disappointed.

Showing 5 of 17 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Verified credentials
NAPIT Registered
BUS Registered
Quick facts
Regions covered12 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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