W-heat Ltd

We are both very impressed by the professionalism and work ethic of the two engineers who attended here to undertake two domestic needs for us. Tom Millward, senior gas engineer, giving our gas boiler (and system) a comprehensive service with clear friendly knowledgeable advice & excellent customer rapport, & Arran Haynes for fitting linked, hard-wired smoke alarms, despite the difficulties of supply. Both clean and tidy workers - thank you both, well done ! We always believe in using and promoting local companies when we can, and after today W-Heat didn't disappoint, and now are firmly on our preferred list for future work. Thanks again to Rebecca in the office for all the help given.

Very professional. The company text when a date is assigned to visit then if you dont need to change it they actually text on the day en route. I had Tom and Lance attend. Extremely professional,took shoes off at the door,polite and explained quickly what was wrong with my boiler. They came back within a few days to fit a new thermostat. Again very efficient tidy and professional. I would definitely recommend this company and these two members of staff are a credit to the company

Used this company via my Home Emergency Cover due to a leaking boiler. The service has been second to none and Shane was fantastic. Apart from making a repair look so easy, he explained everything, even things I didn’t ask to show his knowledge which I was very appreciative of. From the initial contact to the communication of who and when is coming, the service in my opinion was faultless and breath of fresh air. I could not recommend anyone highly enough. Thank you 👍

We have used W-Heat for a number of years now and have always had excellent service. We have just had Joe to sort out a leak from a tank in the loft. Super young man who quietly and efficiently did the job. He explained things so we could understand what was going on !! The call out service is quick and efficient and the Customer Service team (Kate etc ) are excellent too. I highly recommend this company.

I’m really impressed with the service from W-Heat When my boiler broke down on Monday they had an engineer out within an hour, which was amazing and a huge relief. Jamie quickly identified the problem, the part was ordered and everything was fixed within two days. The whole process was efficient, professional, friendly and stress-free. Excellent service and well worth the monthly contract for peace of mind. Highly recommended with special thanks to Jamie!