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Claim this listingLandex Limited
4.7
10 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About Landex Limited
Landex Limited is an MCS certified air source installer based in Suffolk. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in Suffolk, IP3 0DL
Areas served:
Reviews
4.7
10 Google reviews
Based on verified Google reviews
Paul Steward
Landex are great to work with. Their sites are well organised, communication is easy, and they genuinely care about building good-quality homes. As a supplier of Joule heat pump systems to them, they’ve been really easy to work with because everything is properly planned in advance and Green Energy is clearly important to them. It’s always a smooth process working with the Adam and the Landex team, and we’re really happy to be partnered with them and to support their developments.
Paul Goulder
Landex designed, planned and completed remodelling work on our house, opening up the kitchen and dining room into a lovely open area. The works also extended into the garden with the creation of a new patio, really opening up the space. All electrical and plumbing work was also undertaken alongside the fitting of a new kitchen. Faultless work. A pleasure to deal with, and really nice having it all project managed and not needing to be on top of arranging individual trades and timescales!
Tim Percival
I've used Landex for several jobs. Communication and organisation couldn't be faulted. First Class service every time.
Laura Edridge
In the beginning everything was great. Jane was amazing, any engineers we encountered were so helpful. Then we came across some more snagging issues and we were left waiting for months on end while the issues steadily got worse. We chased and chased, got palmed off every time while they dragged their heels. We’ve not been told almost a year later to just deal with the warrantee company directly. Shocking experience from the office. No customer service at all.
Lisa Mulock
From start to finish landex guys were very professional , always polite good communication with their office .
Showing 5 of 10 reviews. View all on Google
Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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