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Nicholls Plumbing and Heating Ltd

MCS Certified BUS Registered
30 Haddon Way, Carlyon Bay, St Austell, Cornwall, PL25 3QG
Air Source specialistBUS grant eligible9 reviewsServes 12 regions

4.6

9 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About Nicholls Plumbing and Heating Ltd

Nicholls Plumbing and Heating Ltd is an MCS certified air source installer based in Cornwall. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Cornwall, PL25 3QG

Areas served:

North WestNorth EastLondonEast MidlandsWest MidlandsEast of EnglandSouth EastSouth WestYorkshireScotlandWalesNorthern Ireland

Reviews

4.6

9 Google reviews

Based on verified Google reviews

D

David Rule

2 months ago

Excellent service, emailed the company over the Christmas period, turned up on the following morning to check and advise on the heating issue, all sorted . Thank you Mark for turning out on the festive period.

M

Mark Bray

4 years ago

Excellent service by Gary, sorted and fitted a new boiler in super quick time. Even though they were very busy, Gary and the team went ubove and beyond to help us. Highly recommended

D

Dan Ward

2 years ago

Mark fitted a heatpump for us under the government scheme. All work is perfect and the pump works amazing in our house. Few teething issues, which were not Mark's fault, but all was dealt with perfectly and quickly!

J

Julia Steel

a year ago

Still waiting for a call back 4 days after sending email and text message. Such bad business customer service. Lost out on a new boiler. Seems like local family firms don’t need the business so British Gas has the job and done it so well.

W

Wayne Morris

2 years ago

Oil boiler service carried out today by Mark. As always, very professional and courteous. Would definitely recommend.

Showing 5 of 9 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Verified credentials
NAPIT Registered
BUS Registered
Quick facts
Regions covered12 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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