Orangehouse Renewables Ltd

Andrew Pilbeam

3 months ago

Great experience with OHR back in 2019, 2020 but did not have the budget when converting a barn. Now, despite a call with the team, and emails they are completely unresponsive. Would be good to at least be told that they are not interest / do not have capacity etc to potential install an ASHP. Really surprised given all the excellent reviews, reputation and contacts we had a few years ago.

Simon Piggott

2 years ago

We had been living for 14 years with ground source heat pumps from Geothermal Int'l which exited first the residential market and provided no service and then seemed to disappear altogether. We had lived on a knife edge trying to get it serviced by an extremely unreliable individual who had worked for Geothermal at that time, but had moved on and effectively moolighted in order to very occasionally show up when he said he would to service the GSHP. No one seemed to understand the system or the controls, and how it linked to the oil boiler. The catastrophic failure of this heat pump in December 2024 led me to bring in Orange House and we effectively started again with a new CTC heat pump and a documented and indeed simplified system which links to our existing oil boiler. Engineer George Tiefenthaler's work was extremely neat and professional and he also provided us with an emergency fix just before Xmas so we had UF heating and DHW. There was quite a bit of scope creep along the way, which Alex Driver clearly explained, but the end result is extremely good, and I am sure will massively improve the saleability of our house (which we are planning to do in the not too distant future).

Sian Cheverton

2 years ago

Good engineers. Poor office back up. I used this company to mend the hot water system (which was producing brown water). Engineer was pleasant, knowledgeable and quickly diagnosed the problem, and after a long wait for the failing part, successfully fitted and solved it. A large but reasonable invoice, with no breakdown of costs, was sent and and I paid promptly. Seven months later a second invoice was sent for the initial diagnostic visit. The office back up lets down the excellent on-site workforce.

Nigel Hume

2 years ago

This company came highly recommended by a local friend . Booking a service of an air source heat pump was efficient and friendly . The service engineer was helpful and knowledgeable. Follow up by the team after a recent glitch was very reassuring, with good attention to detail . Thank you .

kelly parker

2 years ago

I just want to share that this company have truly restored my faith in people. My Mum was left with no heating or hot water, her original installers Warma UK refused to come out and told her she should pay to get it serviced. (She got it installed on a government grant scheme less than a year ago!) Orangehouse literally saved the day and went out of their way to visit her and rectify the fault at no cost. I am so grateful for companies like this, who can recognise when vulnerable people need help. I will be recommending them to everyone I know and she will be booking her service in with them in the future. Thank you so much.