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Claim this listingOrdermatic Carbon Reduction Ltd
1.0
2 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About Ordermatic Carbon Reduction Ltd
Ordermatic Carbon Reduction Ltd is an MCS certified air source installer based in Norfolk. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in Norfolk, NR7 0RE
Reviews
1.0
2 Google reviews
Based on verified Google reviews
Gary Tahmasbi
Absolute waste of time, you will be promised the world only to be chasing and chasing forever then have your number blocked when trying to make contact. I don't understand why companies have lost the basic grasp of customer service and the ability to be honest. Never once received a follow-up phone call in FOUR AND A HALF MONTHS, I had to do all the chasing and wasted all that time. Then my telephone number is blocked and I could only get through by withholding my number, which for a company to do is absolutely ridiculous. When a potential customer just wants an update, maybe they should periodically get that rather than forcing them to chase every two weeks and then subsequently blocked. Insane behaviour, completely avoid if you can.
Sally King
Air source heat pump , solar panels and insulation installed,,,, most stressful, disorganised, messy and chaotic. House left looking awful plaster work is dreadful a righ
Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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