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Pyramid Solution South East Limited t/a Pyramid Eco

4.219 reviews
MCS number on record BUS registration on record
Greater London, E14 9XL

This listing is unclaimed, so its contact details are not published here. The directory is not accepting quote requests for this listing.

Compare other installers
Air Source specialistBUS registration on record; verify statusCoverage listed for 12 regions; confirm postcode

£7,500

BUS grant amount

About Pyramid Solution South East Limited t/a Pyramid Eco

Pyramid Solution South East Limited t/a Pyramid Eco is a air source heat pump installer based in London, Greater London. MCS number NAP-73634 is on record; check its current status before booking. It is one of 114 installer listings in Greater London, and one of 85 recorded as registered for the Boiler Upgrade Scheme. Confirm current registration with Ofgem before relying on the grant. Homeowners rate it 4.2 out of 5 from 19 Google reviews. It covers North West, North East and London and 9 more areas.

System typesAir Source
BUS grant handledYes

How Pyramid Solution South East Limited t/a Pyramid Eco compares in Greater London

114

Installer listings in Greater London

85 registered for BUS

This installer is one of them

#45 of 78

by Google review count among reviewed installers

Other installer listings in and around London

Compare all 114 installers in Greater London

Business details

Address16 Beaufort Court, Admirals Way Docklands, London, Greater London, E14 9XL

Coverage area

Based in Greater London, E14 9XL

Areas served:

North WestNorth EastLondonEast MidlandsWest MidlandsEast of EnglandSouth EastSouth WestYorkshireScotlandWalesNorthern Ireland

Reviews

4.2

19 Google reviews

Based on verified Google reviews

Melanie Woods
last year

After months of research trying to find a trustworthy and knowledgeable company for external wall insulation, we were met with frustration at nearly every turn. Many companies didn’t respond to enquiries, asked for pictures of the property before offering basic information, failed to show up for appointments, or never followed up with quotes. Some didn’t even inspect the interior to assess the full impact of installing insulation. Our energy supplier was no help—they only offered funding for solar panels and couldn’t direct us elsewhere. The local council didn’t know how to assist unless we were in social housing. The whole process was confusing and disheartening. Eventually, we came across Pyramid, and the difference was immediate. Unlike others, Pyramid took the time to explain building regulations and how these changes could impact future property sales. They offered clear, comprehensive information and gave us tailored options suitable for our specific property—not just a one-size-fits-all solution. They were the only provider who prioritised safety over sales tactics. One other company continued pressuring us with discounts, despite offering materials similar to those used on Grenfell Tower—a serious red flag. Pyramid, on the other hand, made us feel confident and informed every step of the way. We truly cannot fault them for their professionalism and transparency. In a project as significant as this, safety and trust matter far more than just the lowest price—and Pyramid delivered on both

K D
3 years ago

Based on my dealings with them, I would not recommend: during their initial assessment visit they made certain statements about how the work would be carried out, but on the actual day they said they could not do it that way and suggested changes which would not meet my requirements so I did not go ahead with the work (but of course I had already been charged for the initial assessment visit).

Jason Abimbola
3 years ago

Dealt with Nia over the phone to sort out an inventory, did her best to get a solution.

Stephanie
3 years ago

Called regarding a new HIU unit and the gentleman on the phone was polite, professional and provided detailed knowledgable advice and was happy to help. Thank you.

Natasha Muir
3 years ago

These guys are amazing . Professional , polite and punctual. They go above and beyond to help. Thank you all.

Showing the 5 most recent of 19. Reviews from Google. Read them on Google

Frequently asked questions

How can I check Pyramid Solution South East Limited t/a Pyramid Eco's MCS certification?

Our record lists MCS number NAP-73634. Check the current status and the heat pump technology covered on the official MCS installer register before agreeing work.

Can Pyramid Solution South East Limited t/a Pyramid Eco claim the Boiler Upgrade Scheme grant for me?

Yes. Pyramid Solution South East Limited t/a Pyramid Eco is registered with Ofgem for the Boiler Upgrade Scheme, so it can apply on your behalf and take the grant off your quote. You do not apply yourself. 85 of the 114 installers listed in Greater London are registered.

What types of heat pump does Pyramid Solution South East Limited t/a Pyramid Eco install?

Pyramid Solution South East Limited t/a Pyramid Eco installs air source heat pumps. Air source is the most common choice for UK homes because it needs only an outdoor unit and no groundworks.

Which areas does Pyramid Solution South East Limited t/a Pyramid Eco cover?

Pyramid Solution South East Limited t/a Pyramid Eco lists North West, North East, London, East Midlands, West Midlands, East of England, South East, South West, Yorkshire, Scotland, Wales and Northern Ireland as its coverage area. Most installers will travel 25 to 50 miles from base, so it is worth asking if you are just outside.

How is Pyramid Solution South East Limited t/a Pyramid Eco rated?

Pyramid Solution South East Limited t/a Pyramid Eco has a 4.2 out of 5 rating from 19 Google reviews, which makes it the 45th most-reviewed of the 78 installers in Greater London with reviews. Read the most recent reviews above, and ask for references from installations of your house type.

How do I get a quote from Pyramid Solution South East Limited t/a Pyramid Eco?

This listing is unclaimed, so we do not publish its contact details. Compare other installers nearby and check each firm's own contact route. Compare quotes where contact is available: other listings in Greater London include Octopus Energy Services Limited, Switched On London Ltd t/a Switched On London and On Point Plumbing Ltd. Check each firm's current certification and service area.

Listing details to check
BUS registration on record; check current status
Quick facts
Regions covered12 areas

Boiler Upgrade Scheme

£7,500

off an eligible heat pump, or £9,000 for qualifying off-gas-grid oil/LPG replacements with an air-to-water or ground-source system

A currently registered installer applies on your behalf for an eligible project. Confirm this firm's status and the applicable grant before accepting a quote.

On a lower income and in England? The council-run Warm Homes: Local Grant can pay for the work in full instead.

Compare every UK heat pump grant →

Wondering whether you qualify for a grant? Check the current property, fuel, technology and installer rules before relying on any amount. Compare every UK heat pump grant.

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