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RI Cruden Limited

MCS Certified
12-14 Seafield Road, Inverness, Inverness-shire, IV1 1SG
Air Source specialist21 reviewsServes 12 regions

5.0

21 Google reviews

1–2 days

Typical install time

About RI Cruden Limited

RI Cruden Limited is an MCS certified air source installer based in Inverness-shire.

System typesAir Source

Coverage area

Map coming soon

Based in Inverness-shire, IV1 1SG

Areas served:

North WestNorth EastLondonEast MidlandsWest MidlandsEast of EnglandSouth EastSouth WestYorkshireScotlandWalesNorthern Ireland

Reviews

5.0

21 Google reviews

Based on verified Google reviews

O

Oliver Pirie

3 months ago

From the initial quote request to the final handover, the team at RI Cruden were professional and a pleasure to work with. The installation of the Samsung Gen 7 ASHP and Joule cylinder to replace our oil boiler was a major project. To ensure maximum efficiency at low flow temperatures, the microbore tubing and radiators were also replaced. The system has now been running for six weeks without any issues. Our 1950s bungalow is now consistently warm, and comfort levels have improved significantly. It’s early days, but so far, running costs are slightly lower than oil—and we no longer worry about running out of fuel or dealing with a leaking tank. We’re very happy to recommend both RI Cruden and the switch from an oil-fired boiler to a heat pump for older properties.

B

Ben Thorburn

3 years ago

Absolutely delighted with our ground-mounted 7kw solar PV installation, paired with a 10kw battery. The R I Cruden team were responsive, knowledgeable and professional from first contact, through installation and in post-install follow-up. I'm grateful to them for making the process easy and now having lived with the system for over 4 months across the winter, the only way is up in terms of solar generation and long-term savings. Thanks again to Callum, Austen, Andy and the team.

L

Lenka Nagle

2 years ago

Great service from start to finish. Sales rep Andy was knowledgeable and always available to answer any questions. He informed us about the Home Energy Scotland loan and showed us how to use the app. The engineers were fantastic - polite, respectful and professional. We are loving our Solar PV and battery storage system and have been saving on our electricity bills from the second the panels were installed. Brilliant service from a brilliant team. Thank you Callum Cruden and crew!

A

Ann Fraser

2 years ago

I contacted RI Cruden among others when getting quotes to install my Solar PV Panels & Battery. RI Cruden responded (some others didn't even bother!) with information, personal call to discuss what was suitable. Installation was carried out by the team, who kept me informed of the progress, any possible issues were resolved & the system explained on completion. It has worked well from day one and I am very pleased I chose RI Cruden to do the work as follow up has also been good.

B

Blueprint Architecture

5 years ago

We are writing to express our thanks for the excellent service from R & I Cruden in the installation of our new ground source heat pump. We’ve been missing warm floors in our home since the old heating system broke down earlier this year and are absolutely delighted with the performance of the new system. We are also very impressed by the tidiness of the installers who didn’t leave any evidence at all that they’d been in our home and everything was left immaculate. We would have no hesitation in recommending R & I Cruden to friends and contacts based on the excellent service we have received.

Showing 5 of 21 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Regions covered12 areas

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RI Cruden Limited | MCS Certified Heat Pump Installer in North West, North East | Heat Pump Installer Directory