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Mcinnes Group Limited

MCS Certified
Unit 3, 43A Harbour Road, Inverness, Inverness-shire, IV1 1UF
Air Source & Exhaust Air specialist137 reviewsServes 1 regions

4.7

137 Google reviews

1–2 days

Typical install time

About Mcinnes Group Limited

Mcinnes Group Limited is an MCS certified air source and exhaust air installer based in Inverness-shire.

System typesAir Source, Exhaust Air

Coverage area

Map coming soon

Based in Inverness-shire, IV1 1UF

Areas served:

Scotland

Reviews

4.7

137 Google reviews

Based on verified Google reviews

S

Sylwia Ozonevo

6 months ago

This is a very straightforward 5-star review. Our experience with McInnes Group was absolutely fantastic. They provided clear instructions and helpful prep work ahead of time. The team was friendly, professional, and took great care throughout the process, handling the installation smoothly. I was especially happy with how the team took all the necessary precautions, and there was no need for redecoration afterward. The work took about three days, and they kept us updated at the end of each day about what had been completed, what was still to come, and the estimated timeline for finishing up. Overall great experience 👍🏼

s

simon jukes

a month ago

Great service from start to finish. All of those involved from marketing to installation and commissioning of our new solar panels and battery were on time, efficient, approachable and competent. Work was carried out very professionally with minimal fuss and our house and grounds left neat and tidy on completion. In all, a very positive experience. Many thanks to the onsite team including Stuart, James and Chris, all of whom very approachable and knowledgeable and answering many of our queries while completing the project to a very high standard. All communication was quick and clear, and we were booked in without any delays apart from that caused by bad weather in January. Work commenced as planned in February, with the on-site team completing all the works, external and internal, most satisfactorily within three days. Delighted with our new solar system and we would highly recommend McInnes Group, and would like to thank them for all their assistance and advice before, during and after successful installation.

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Carmen Jorissen (Carmen Jorissen)

2 months ago

It's now 7 months after McInnes installed our heatpump and we're still very happy with it, 100% recommend! Our heating bills are about half of what they were last year. The entire McInnes team were very friendly and knowledgeable. On the day of installation the delivery driver accidentaly tipped over the heat pump unit, causing a few dents and scratches. McInnes had it returned to their HQ and brought a new one, simply to not take any chances. Very impressed with the service. After all works were done they cleaned up everything as well, which we were very grateful for!

B

Brian Foster

2 months ago

We have no hesitation at all in giving a 5 star rating to the McInne Group after the installation of the Air Source heat Pump. The work was carried out most efficiently by their excellent team on site. We were kept well informed, both before and during the work which was to remove our old electric storage radiators, install and plumb the new radiators and water tank. All done in a day and a half by their punctual, hard working and very polite personnel. On completion the site was left extremely neat and tidy even to the extent of removing the turf where the ASHP was located. Grateful thanks to all concerned.

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Ewan Gillespie

a month ago

We've just had our Givenergy solar battery installed by McInnes. The whole experience, from initial inquiry to final commissioning was flawless and carried out in the highest professional capacity. We cannot recommend them highly enough. As to the battery and associated installations; it is early days yet, but from our first few days of low winter sun, we have hardly used any grid energy at all - exactly what we wanted. Also, the Givenergy app is easy to use and gives excellent graphics and data on how the system is operating. One happy customer

Showing 5 of 137 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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