Simple Green Energy Limited

Bryn Hickin

2 months ago

Like many others in recent reviews have stated, this company is not to be trusted. I had cavity wall insulation, bathroom & kitchen fans, and window trickle vents fitted under a government scheme. They have done half a job, there is no where for the fans to vent to outside causing excess moisture in my loft, the trickle vents are only half installed and they have butchered my window seals. I have been chasing the company for months via calls and emails, and they never respond. I had some answers via WhatsApp messages, saying that a complaints team were investigating, but yet again radio silence. Do NOT trust this company or anyone there going by the name "Lalit". I have escalated this to the Ombudsman for review with supporting documentation of contact (or lack there of).

Kunj Patel

2 months ago

Avoid this company at all costs. Absolutely terrible company. From what I’ve seen, they don’t seem to care about paying or properly supporting their employees and field engineers, and customers are the ones suffering because of it. Poor communication, delays, no accountability and engineers being left to deal with the mess. I’m also very suspicious of some of the positive reviews online because they don’t match the reality of my experience at all. I would never use this company again. Avoid at all costs.

Suzanne Taylor

3 months ago

Very satisfied with all aspects of workmanship

Shahin Fazal

3 months ago

Had loft insulation done, 2 extractor fans fitted one in the kitchen and one in the bathroom very cheap trashy fans doesnt seem like doing the job. The fan in the kitchen started making rattling noises after 3 weeks!! Got in contact with Simple green energy they didnt care, kept telling me we will send out someone to fix it! For past 6 months no one came!! Had to take this further and after complaining someone came out to check the fan, the ducting was not fitted properly!! Had an inspector came to inspect after the job was done of insulation, fans and trickle vents fitted in the bedroom, bathroom, kitchen and living room downstairs. According to the inspector the loft should have vents According to the regulations. So I got in contact again with SGE. They ignored it until today after chasing them as you dont need vents in the loft etc. I asked for the certificate and I was told will issue certificate once the vents are installed in the loft! I was told a month ago that someone will come to put the vents and no one came !! And the inspector also mentioned there was no need of 2 trickle vents in the bedroom one is enough, and no trickle vents was needed in the bathroom and kitchen as there is extractor fans. But they again ignored!! Its a scam!!! Avoid it at any cost!!