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PCL Heat & Gas Engineers Limited

MCS Certified BUS Registered
4 Scotch Street, WHITEHAVEN, Cumbria, CA28 7BJ
Air Source specialistBUS grant eligible49 reviewsServes 12 regions

4.8

49 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About PCL Heat & Gas Engineers Limited

PCL Heat & Gas Engineers Limited is an MCS certified air source installer based in Cumbria. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Cumbria, CA28 7BJ

Areas served:

North WestNorth EastLondonEast MidlandsWest MidlandsEast of EnglandSouth EastSouth WestYorkshireScotlandWalesNorthern Ireland

Reviews

4.8

49 Google reviews

Based on verified Google reviews

J

John Williamson

7 months ago

We had our house completely renovated at St Bees and on a very reliable recommendation chose PCL to modernise all of the plumbing and central heating. It was a decision we will never regret. The systems now in place are modern, thoroughly up to date and state of the art. Our bathrooms and showers are a pleasure to use. The insulation and zone heating must make our house one of the warmest coastal properties in the area whilst efficient on heating bills. Zone heating enables us to set our heating on a phone app at any place, anytime, anywhere and regulate the temperatures in different areas of the house. The company was easy to deal with through its dedicated phone line and the head of operations Mr Phil Clarke is bright, intelligent and advanced in his methods and ideas. All of his staff were smart, polite, experienced, competent and ultra professional. I highly recommend them and if you want further evidence you are welcome to come and see the work for yourself.

L

Liam Berney

7 months ago

We have used PCL for several years to install and maintain our heating system. Most recently they installed air source heating, solar panels and a Vaillant heating system, including battery storage. As a new build project, they also undertook all the plumbing and electrical wiring to the premises. All the technicians and engineers are skilled, knowledgeable and reliable in everything they do, including the apprentices. The technicians and engineers are ably supported by an efficient office team, who provide excellent communication. It has been reassuring experience to work with Phil and the team, especially as we know they are responsive when dealing with emergencies or small jobs.

A

Allan Moses

4 months ago

Came to give me estimate for new radiators to be fitted said they would send estimate out to me that was over a month ago never got back to me . Very disappointing went somewhere else .

d

david burke

a year ago

My first use of this company and certainly not the last, they serviced my boiler and fitted a Hive thermostat kit. Very professional staff, pleasant engineers, on time arrangements and kept informed. Highly recommend.

P

Peter Powell

11 months ago

We have been delighted with our new Heat Pump and the excellent way in which we have been guided through its installation and commissioning. The PCL team are excellent in all respects.

Showing 5 of 49 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Verified credentials
NAPIT Registered
BUS Registered
Quick facts
Regions covered12 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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