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Somerset Plumbing Services Limited t/a Nupipe Group

MCS Certified BUS Registered
1 Roughmoor Close, TAUNTON, Somerset, TA1 1ET
Air Source specialistBUS grant eligible98 reviewsServes 12 regions

4.9

98 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About Somerset Plumbing Services Limited t/a Nupipe Group

Somerset Plumbing Services Limited t/a Nupipe Group is an MCS certified air source installer based in Somerset. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Somerset, TA1 1ET

Areas served:

North WestNorth EastLondonEast MidlandsWest MidlandsEast of EnglandSouth EastSouth WestYorkshireScotlandWalesNorthern Ireland

Reviews

4.9

98 Google reviews

Based on verified Google reviews

F

Freddie Staple

a month ago

Had a gas leak, warron came out very prompt and sorted the issue out very quickly and professionally. Amazing response. Will definitely be using NUPIPE GROUP for any future plumbing needs.

S

Sophia Donovan

5 months ago

Called out due to a leak - prompt response, showed up on time, problem located & resolved quickly and efficiently. Very reasonably priced. Would use again & have already recommended to others should they need a plumber.

S

Sue Wyllie

5 months ago

Warren was exceptional. Prompt, polite, good humoured and solved problem within minutes on phone call. Would definitely recommend

c

chris nichol

3 months ago

We had a problem with are water pressure gave nupipe plumbing & heating a call they are supper busy but took time to give me advice over the phone to get my water pressure back for now untill they come out to sort the problem and the plumbing trick he gave me worked 100%. Im so ever greatfull .. very friendly and very helpful...

S

Susan H

a year ago

A real pleasure to engage Clark to fix a leak, update radiator plumbing, plus correct system faults. He clearly very much enjoys and takes pride in his work, inspires confidence with full communication and happy to answer layman questions with explanations and give advice. All areas were left very clean and tidy. I’m very happy with his work and hope he will be able to help again when I go on to the next stage of home improvement, plus boiler servicing. I would unreservedly recommend him, a first-class service, initially stemming the leak at short notice and then fitting me in the following Saturday.

Showing 5 of 98 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Verified credentials
NAPIT Registered
BUS Registered
Quick facts
Regions covered12 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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