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Tincknell Electrical

MCS Certified BUS Registered
Cathedral View Offices, Wookeyhole Road, Wells, Somerset, BA5 2BT
Air Source specialistBUS grant eligible81 reviewsServes 2 regions

4.8

81 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About Tincknell Electrical

Tincknell Electrical is an MCS certified air source installer based in Somerset. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Somerset, BA5 2BT

Areas served:

South EastSouth West

Reviews

4.8

81 Google reviews

Based on verified Google reviews

P

Polly Tayler

a month ago

Absolutely shocking service. Engineer was rude and passive aggressive with no customer service skills. He’s fixed the problem but didn’t bother to diagnose the actual problem which meant multiple breakdowns. Engineer broke the cupboard and the child proof lock the boiler was housed in but didn’t bother to mention this to us just shoved it in the cupboard. He told us a replacement part was faulty and would be free but told the office it was contamination and we would have to pay for it. No engineers report was available upon request which is now common practise, they did the bare minimum they could get away with and failed to calibrate the oil and air flow after installing the new part and didn’t carry out safety checks such as soot tests on the flue. Would not recommend.

C

Caroline Shipsey

3 weeks ago

100% recommended following replacement of my old boiler. Courteous, efficient and friendly, work completed to plan. Thanks to Nick Turner, Liam and Jack

J

Jane

a year ago

Absolutely excellent service - I needed help with my boiler after a period away, and Keith was on site within three hours of my call. He was personable, knowledgeable and efficient. When i had a small issue a while later (not related to his work) a second engineer came within 30 minutes. I cant express how grateful I am to have this company within reach. Highly recommend.

K

KLMJ 1

10 months ago

Excellent work , friendly and efficient staff. Quoted 3 hours for some pipework changes required on central heating system. Engineer worked hard and managed to complete the work in 2 hours . Thus only charged for 2 hours. Cannot recommend these highly enough. Will continue to use for annual boiler servicing.

S

Steve B.

11 months ago

I recently had my annual service on my oil boiler by a Tincknell service engineer who arrived on time and did a excellent job as usual. He also checked the oil tank in the back garden and left the place clean and tidy. The cost of the service was very reasonable.

Showing 5 of 81 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Verified credentials
NICEIC Approved
BUS Registered
Quick facts
Regions covered2 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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