Southern Maintenance Solutions (uk) Ltd

Our water tank flooded the plant room and SMS were here within the hour to repair the leak and sort everything out. We've also had countless problems with our heating and they have always sent someone quickly to get our school warm again. Very impressed with their reliability and commitment to fixing any issues quickly.

SMS have provided excellent support and knowledge on the heating and gas systems around the buildings. Our account manager was previously a qualified engineer and his practical knowledge ensures that we resolve any issues swiftly reducing repeat visits and time on site. Their ability to troubleshoot complex issues, and excellent communication skills, have ensured a productive collaborative working relationship. SMS are a dependable company who consistently delivers high-quality work on time.

I had an excellent experience with the SMS @Home team during my first time using their services. They were punctual, polite, and ensured everything was cleaned up after the job. Justin was particularly helpful, taking the time to explain exactly what he was doing and helping me understand the issues and potential solutions. The team was quick and demonstrated exceptional competence. I highly recommend their services.

I work in the education sector as a facilities manager, SMS have providing servicing and maintenance for over 13 years at 3 schools I have managed, there engineers are always helpful, knowledgeable and professional. The office are always very helpful answering any queries or issues and also arrange engineers to come to you in the event of any emergency's, response time and communication is also very good. Paperwork is another strength of SMS, all service paperwork is with you shortly after a service with full risk assessments and job notes and recommendations, quotes for any remedial are sent out and they are very fileable to work round your need regarding time frames. SMS manage the annual servicing of our boilers, control systems, air conditioning units and waste chamber pumps. They are also our first point of call for any plumbing issues we may have around the site no matter how big the issue is they are always able to help and give advice. I would highly recommend SMS to any company.

SMS have supported our School for the last 6 years. The team are always extremely helpful and come out promptly when needed. As a Bursar their support is invaluable & I highly recommend them.