Jupiter Heating Systems Ltd

Simon Hempsell

7 months ago

We had a Jupiter system installed about 2 years ago and haven’t had a problem. It’s linked to a ground source heat pump and has transformed living in our house which is old and insulated / draught proofed as best as we can without spending a fortune. From the first initial survey to the final handover we were really pleased with the service and attention to detail. It’s a pleasure to wake up in the morning in and walk around on a warm floor and cozy house. I would have no hesitation in recommending Jupiter, it may not be the cheapest system out there, but you get what you pay for.

Mark

11 months ago

Worst company did business with. 🤮

Sian O’Shea

last year

Heating our home discreetly for over 10 years. Fantastic layout designs and neatly installed. Jupiter Heating Systems left us with invisible and cosy trouble free heating…

Nick Perrin

last year

I’d like to say a big thank you to Monika And Patrick for all their help with our Underfoor Heating system. The Quality of Jupiter Underfoor Heating in my opinion is far better than any other system on the market combined with excellent Service. Would I am highly recommend.

Ammar Mastan

last year

Jupiter Underfloor Heating - The epitome and definition of elite customer service. Patrick Letch is an absolute diamond of a man, and a true credit to Jupiter Underfloor Heating. I touched base with Patrick and Jupiter Underfloor Heating in late 2023. Along the way I had several issues with my floor foundations. Albeit Jupiter are an UFH supplier, Patrick guided and advised me every step of the way, ensuring that I had the best base for my UFH installation and giving me direction on how best to install my UFH system. I went from having no clue and being very much out of my depth, to having the unique 'system red' installed. I contacted and met with local suppliers along the way, having compared samples and got a feel for their overall product. I understood early on why Jupiter are market leaders in the UFH world. As a sales rep, Patrick would be terrible. He wasn't pushy like the others and at no point made me feel uneasy. In fact, I soon felt I was speaking with someone who for the first time had my best interests at the forefront. Along the way I spoke to Patrick daily, and quite often several times a day. He was always keen to offer his expertise and guidance and was never annoyed at my persistent questions. Whenever I sent an email, I would receive an in depth technical, but easy to understand response, the very same day. During the installation stage, I had contracted a local installer and again had concerns. But the knowledge and advice I gained from Patrick over the two years, gave me confidence in knowing exactly what I needed to have the perfect installation. I am overwhelmed with joy at the product and installation. Even my installers stated on numerous occasions, that it's the best pipe construction they have ever seen, and the quality and the build of the manifold trumps all others they have ever come across. Not only have I received the best product in the market, I am confident that I will have no issues in the near future. However, if I ever did, I know Patrick and Jupiter will be more than happy to assist in resolving any issues. In my experience and in speaking to local people, you quite often find that companies are ready to force sell you a product. However, in the event of an issue occurring, they don't want to know. This is why Jupiter are in a league of their own. Patrick considered all possibilities and in the end quite intelligently came up with the idea of designing what I would call a 'two layer' system. No other company had suggested this. In the background, I also want to give their due credit to Monika and Lara. Although I didn't speak to them as much as I did Patrick, I know they are both key to ensuring things are ticking along in the background, and ensuring customer pipe layout plans are produced in a timely manner. Monika was also key to ensuring I received my delivery in a timely manner, and nothing was missed off the packing list. I know in the future, I don't have to spend any time looking at other companies or products... Thanks to Patrick, Jupiter have a customer for life. Word of mouth is the best way to advertise your business. I can't stop raving on about your product! Patrick, Monika, and Lara... Thank you ever so much for all your help and guidance over these past two years. You do an amazing job at Jupiter Underfloor Heating.