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TLC Home Group Ltd

MCS Certified BUS Registered
Unit 14 Peartree Road, Stanway, Colchester, Essex, CO3 0JN
Air Source specialistBUS grant eligible7 reviewsServes 12 regions

5.0

7 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About TLC Home Group Ltd

TLC Home Group Ltd is an MCS certified air source installer based in Essex. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Essex, CO3 0JN

Areas served:

North WestNorth EastLondonEast MidlandsWest MidlandsEast of EnglandSouth EastSouth WestYorkshireScotlandWalesNorthern Ireland

Reviews

5.0

7 Google reviews

Based on verified Google reviews

J

Jake Bridges

a month ago

Honestly wasn't sure about this company but they were the only ones to come out and check my cavity walls for insulation. The checks were free and showed I had insulation and so do not need any work done. The other companies have just sent me quotes for works for £2000+ which would have made my property have damp issues. Highly recommend TLC Home group for the honest feedback despite losing out on the work. Thank you again. (Also the technician you sent out was really insightful and helpful).

A

Abdul Singh

a year ago

I recently chose TLC Home Group for Solar PV installation, and the experience has been fantastic. Right from the first call, their team was clear, knowledgeable, and dedicated to helping us understand the benefits of solar energy. They handled everything smoothly, from the initial consultation to the final installation, and were always available to answer our questions. The system is already delivering noticeable savings on our electricity bills, which is a big relief. TLC Home Group’s commitment to quality and sustainability is clear, and their professionalism made the entire process easy and stress-free. If you’re considering solar energy, I highly recommend TLC Home Group. They are truly focused on helping customers save on energy costs while contributing to a greener environment. Reliable, efficient, and passionate about sustainable energy – TLC Home Group is an excellent choice for anyone looking to go solar.

T

Terry Raybould

a year ago

TLC - recently insulated our wall cavities, very professional company all staff we dealt with were exceptionally well trained. The team that did the work on the day led by Lee did an excellent job, not only in doing the work, but making sure we where happy and understood the process and that we where happy with it. Left the house clean & tidy. Well Done

H

Harshil Dave

12 months ago

Fantastic five star service for air source heat pump installation. Highly competitive quotes and excellent communication throughout the process. Levi and entire TLC homes team were superb and I highly recommend their services for air source heat pump installation. Can say with confidence they are the best air source heat pump installers in Essex!

R

Rebecca Robertson

4 months ago

TLC recently transformed my bathroom into a wet room and did a fantastic job am so greatful and so happy with the work a special thank you to kamil and Ben worked quickly and efficiently and also left no mess definitely will recommend in the future thanks again P.S THANKS so much TLC AND KAMILL for helping with a small issue on my end they were more than happy to help and was here within an hour much appreciated

Showing 5 of 7 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Verified credentials
NAPIT Registered
BUS Registered
Quick facts
Regions covered12 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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TLC Home Group Ltd | MCS Certified Heat Pump Installer in North West, North East | Heat Pump Installer Directory