Wates Property Services Limited

Awful company ZERO responsibility and infinite amount of ignorance, they doing work for Orbit in Alcester, recently they removed part of their compound and left plenty of all sorts and shapes of nails on the grass for children and dogs who play there every day to get harmed and injured. Nothing happens even after several people emailed them including myself. You genuinely ruining nice town we live in. Your workers leave rubbish everywhere they work and listen drum and bass at full blast. Can’t wait for the moment your horrible company leaves our town!!!

      Add a photo Wates Construction 2.0 (4) Construction company in Stretford, EnglandOpen Overview Services Reviews About           Google review summary Reviews aren't verified 54321 2.0 (4) Reviews Sort by Most relevant Newest Highest Lowest  Robyn Miller Local Guide·19 reviews·19 photos We are currently in the middle of having a new kitchen fitted and I feel the need to warn others about how atrocious Wates are. We have come across a number of issues with them. …More     +13  Billy Holmes 4 reviews 2 months ago A Project manager named Richard Crisp (know as crispy) has made some awful comments on the Hillsborough disaster, loosing his job is the minimal of what he deserves  Shelim Ahmed 9 reviews 11 months ago Extremely rude maintenance team, have no respect for residence, rude and arrogant behaviour. Or it must be racial. They can't be that rude to everyone  Mamle Nanor Local Guide·16 reviews a year ago     Robyn Miller Local Guide·19 reviews·19 photos just now New We are currently in the middle of having a new kitchen fitted and I feel the need to warn others about how atrocious Wates are. We have come across a number of issues with them. The first being that we were given the option to keep our current lights (2x pendant lights) or have them replaced by TWO strip lights, of which we chose the latter. However we have been left with one pendant light and one strip light, which looks ridiculous. If we were told they would only do one, then we would have decided to keep our old lights. We have raised this issue several times, yet have been ignored by Wates. Both Pam and Lesley (Liaison officers between tenants and Wates) stood in our kitchen and told us we would get TWO lights, yet all the workers we have mentioned it to say "Oh, yeah, they only do one light." Who in their right mind would choose to only have one done?! The second is that the paint and electrical work is just plain shoddy. The paint is cracking already, there are stains on the wall and paint drips on the door and it hasn't even been two weeks since it was painted. We haven't caused this as the kitchen is unusable so we haven't even been in there to cook. All the plug sockets have holes surrounding them. The workmen have left a bag of floor leveler on the driveway and it has spilled out all over the neighbours driveway. I have asked Wates for someone to come and clean this and have again been ignored. We have no itinerary of when people are coming, so have had to wait in all day Monday-Friday since the 20th of November, just in case anyone does show up, even though most days no one does. The work had an expected time of 12-15 working days, today is day 15 with no end in sight. We've had a new fan fitted that says "Mansfield District Council" except we are in Sutton and this is not a Council property. We have raised this several times and have been assured it will be rectified, but as of yet nothing has been done. We were even advised to just cover up the logo or pop it out (which I tried, but it isn't actually possible). The cooker does not fit because it hasn't all been measured properly. You can also see that where the cabinets meet the wall that things haven't been measured properly. There are parts that overhang and stick out. The workers never clean up after themselves and there is a complete lack of clarity around everything, you ask a question and get told it will be looked into and then no one gets back to you. They have also scuffed the wall outside the kitchen and haven't painted it. We have a newborn baby (which I made them aware of) and have been left without a washing machine/cooker for days and even left 6 hours without any water or heating and no warning of this, despite being assured we would have constant access to water and would just need to make sure we had water for the first day, but this wasn't the case. When you email Pam (the Liaison officer between tenants and Wates) you very rarely get any response. Some of the worker

I had my bath done and the guy fixed my tabs wrong and they have send someone else to fix my bath tabs, the black man that did it he fixed it properly but he broke the wood around my bath and he didn’t bother to screw it so my bath, is hanging. Very unprofessional that I have to go on here. I tried to call Orville the guy that is dealing with my toilet repair and he doesn’t pick up his phone and he text me to say that he will be calling back I have waited 3 days and not heard from him. I called the office and someone said that I will be contacted. I don’t recommend Wates to anyone what a bad service. I have an autistic son he keeps trying to play with it this is very unacceptable If I don’t hear from anyone this week after the bank holiday I will be making a complaint. If i could give zero stars I would of

Plummer engineer, luke Rosendale just spent 10 hours replacing my bath,the finished job looks fantastic, he worked non stop to finish up.very nice chap and polite.i hope wates appreciate his commitment to produce a fantastic day's work.Frank Swift.

Wates ate a waste of time they fail to contact customers don’t arrive when asked too leave all in limbo being disabled not repairing a broken bannister so I can access the rest of my property I’ve told them If ,l I fall ,because of there service I will hold them wholly responsible and will proceed with a civil claim for damages I refuse to live in my kitchen till January 5 th after being told it is urgent they were coming today before 5 pm to make good and safe but as usual can’t be bothered to even call