Yorkshire Energy Services CIC t/a YES Energy Solutions

I cannot recommend this company highly enough. Facing a broken boiler and a freezing house YES moved into gear and got a tremendous engineer to fit a new one in just over a week. Superb communications and service. Thanks Emerson

You don’t even deserve a 1 star rating. This service is absolutely appalling. I am disgusted with the way that this company has ruined my Nan’s house. When they “leave everything as they found it”. My advice is not to hire a bunch of cowboys to do a job that is expected to be done professionally and to a certain standard. Where do I even start with the mess you have left with my Nan? Shall we start with the plasterers talking rudely about my Nan in her own home? With her in the room right beside where they were working thinking we can’t hear them. Arguing with my neighbours. Mocking the Welsh accent and shouting and swearing at my polite neighbours because they parked the company van on their drive because they were politely asked to move. The lack of respect for the property was disgusting. Marks and glue stuck to the brand new sofas. Stains on my carpet. Marks over every wall of the house. Even rooms they weren’t even working in. My glass bedside table has a massive chip in it. I have 2 Ariel sockets that have been taken out and not covered back up resulting in my walls having 2 big holes in them because they can’t even finish off a job. My sockets don’t match what the house originally has. Plasterers have messed up the job and covered up the main bedrooms lovely wooden windowsill and replace with plywood. A ginger bloke from the valleys that came to do the outside insulation was rude and disrespectful, going through and helping himself to my grandads work tools. He then began to talk about my Nan calling her every name under the sun which is recorded on CCTV, he later found the camera and knew he’d messed up so decided to stand around with his hands down his pants then rubs those same hands all over his face. My nan comes back to her home after a few nights away to find rubbish all over the garden and drive, even in her own home. Plastic lids, drink bottles, cardboard, paper, strong bow cans all over my garden and drive. I had open packets of donuts, crisps, pasta pots all over my kitchen worktops and table. The carpet had to be pulled up in some rooms to change the pipes, pointless then even putting the carpet back. It’s like they’ve just placed it down and not bothered to fit it properly. I can still pull the carpet up from any edge because it’s not done properly. The electrician, people doing the solar panels and the guy doing the boiler, Josh. Were all lovely, they were polite, respected my home and apologised for the mess. This company needs to rethink which companies they hire to do the job because the plasterers are the most rude, disrespectful people I have every met. A bloke with one eye and 2 young cowboys have disrespected my nan and her home. Absolutely disgusting I wouldn’t recommend using this company free of charge or not

I’m still in shock over the fact how much support and help this team has given to me, honestly I was losing my confidence and hope in humanity and this companies that were making me believe that they will help me. And they have been my biggest miracle and I will be forever grateful for the support and help given to me. You have all my respect and hats off, you are the best and you deserve the best of everything. Continue to good work.

I spoke with a lady who was extremely helpful and kind. The in depth assessment was very easy and didn't take too long and I have been given lots of valuable advice and help. The lady is a credit to your company, thankyou very much!

My mum had a boiler fitted by YES ,no problems at all with the process or the boiler since ( fitted 1 year ago) .Mum sadly died and ,as we were putting her house on the market ,we needed the paperwork,which had been lost t