Your Energy Your Way CIC

Anup

4 weeks ago

I am SO glad YEYW were recommended to me by a friend. Right from my initial enquiry through to design and install of the system, my experience has been nothing but positive. Special mention and thanks to Jessica for her efficiency and friendly nature when handling all the administration. Both Leah and Richard are incredibly knowledgeable and it's no wonder they are so well renowned in their industry. It's so important to build and design a system that "fits" and can handle the specific demands of your home. I have no hesitation is recommending YEYW very highly. Thank you team YEYW ! Anup

E Kenny

2 months ago

From initial consultations and questions to the finished installation of our solar panels and battery, we have been so pleased with Your Energy Your Way. Their attention to detail and commitment to safety has been especially impressive. I would recommend them without hesitation.

John Gallop

2 months ago

The YEYW Team provided every stage of the specification and installation of a small Air Source Heat Pump in my one-bedroom first floor flat in Hampton Wick. They provided excellent and highly professional services at all stages through to completion and testing of the installation. They also arranged everything related to the Government grant, making this tricky part completely painless. From my experience, I highly recommend YEYW.

Ben Rowe

4 months ago

Bizarre experience when trying to talk to the company. I called their number and got through to someone called Jessica. Jessica said that she was unable to help me because I needed to “book a slot for a time that suited me” on their website. Jessica was unable to arrange a suitable slot over the phone. I decided to give them a chance and had a look on their website. It was showing a free slot for *the same afternoon* with (here comes the great reveal!!) Jessica. It would have been far easier for Jessica to actually have spoken to me - but instead there was some bureaucratic process. In other words: if you want to speak to real people and not an online diary this might not be the place for you. We’ve gone elsewhere.

Jonathan Thornton

4 months ago

I can only endorse what the previous reviewer said about YEYW. They were first class from beginning to end of our job and I hugely recommend them. We already had solar panels and a battery, and the work YEYW did for us was a heat pump installation. It was quite a drawn out process (largely because we took our time about it and wanted a fair bit of reassurance and explanation along the way). Leah, Kevin and the rest of the team were really good throughout. Patient, helpful, pragmatic, no "selling" at all, always willing to wait and to explain and to adjust if needed. Pricing was always very clear as were the practical implications of what had to be done. Once we went ahead the work was done very well, quickly & efficiently. It was quite an awkward job because of the pipe runs (which we knew it would be) but the team took great care to ensure we understood what they would be doing and what its impact would be. The workmanship was top notch and the team worked hard to keep the areas they were working in as clean and tidy as possible, which we appreciated. Once the installation was completed everything that had been moved or taken out and that could be put back, was returned to its original position, again with great care. We had a full, clear explanation of how it all worked, how to manage our electricity tariff to best advantage henceforward, and the relevant app for managing the system. We're now actively considering improving our battery and inverter system and will definitely go with YEYW if we do go ahead with that, which we almost certainly will. I would recommend YEYW unhesitatingly. They're a fantastic business. I'd also say that if you are worried about a heat pump (and I was a bit nervous) it is fine once you've made the leap!