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Active Heating and Renewables Ltd

MCS Certified BUS Registered
36 Lyne Way, HEMEL HEMPSTEAD, Hertfordshire, HP1 3PN
Air Source specialistBUS grant eligible21 reviewsServes 12 regions

4.7

21 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About Active Heating and Renewables Ltd

Active Heating and Renewables Ltd is an MCS certified air source installer based in Hertfordshire. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Hertfordshire, HP1 3PN

Areas served:

North WestNorth EastLondonEast MidlandsWest MidlandsEast of EnglandSouth EastSouth WestYorkshireScotlandWalesNorthern Ireland

Reviews

4.7

21 Google reviews

Based on verified Google reviews

I

Igor Candido

a month ago

I was initially nervous about installing a heat pump in my terraced house, particularly concerned about the 10mm pipes to radiators and limited space. Active Renewables completely put my mind at ease. From the first consultation, they were incredibly understanding of all my concerns and took the time to walk me through every aspect of the installation process. Their staff were extremely helpful and remarkably fast to respond to all my questions - no matter how technical. The team's knowledge was outstanding. They expertly handled the technical challenges and delivered exceptional results - achieving an impressive 4.30 SCOP while keeping the house consistently at 21°C year-round. I also wanted constant monitoring capabilities, and they went above and beyond to fully install and help me diagnose some initial issues with OpenEnergyMonitor. Professional, knowledgeable, and genuinely committed to customer satisfaction. I couldn't recommend Active Renewables more highly!

P

Patrick Allen

2 months ago

Tom & team did a great job installing our air source heat pump. A challenging site with non standard installation, and so far it is performing very well. A slight issue with noise has been rectified by the addition of rubber vibration mounts and the system keeps the house at a good temperature even during the recent cold-snap. Tom has continued to be helpful for advice on fine-tuning the system and optimising performance long after initial installation. Would recommend

A

Andy Johnson

3 months ago

New Vaillant heat pump and tank installed. The very accurate pre install survey by Tom means we have exactly the right size heat pump to keep the house warm as economically as possible. Jay and Chris did a great job on the works and they were a pleasure to have around. Recommended.

M

Michael Edwards

10 months ago

Fantastic Service - Highly Recommend I couldn't recommend Tom & the Active team any higher. We had an unexpected boiler breakdown, late over the bank holiday weekend... reached out to Active Heating on their website enquiry form & Tom came straight back that evening within 30m to discuss the works. He managed to fit us in on the Tuesday for a replacemnet boiler installation, providing great advice on specification & size (kW) of boiler. His team were great, Tommy arrived promptly at half 8 and worked late to ensure the new boiler installation was all completed properly, including arranging Cadent gas engineer to visit & ensure that the regulator was working correctly for correct supply. We have great peace of mind now with the new boiler & extended warranty. Cannot thank the team enough & would recommend their services to anyone in the area. many thanks Michael

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David Liming

4 months ago

Installed a 7Kw Air Source Heat Pump system plus some additional radiators into a 4 bed detached property. Professional and thorough service from initial survey to final commissioning. Installers were considerate and friendly. Transparent pricing. Thoroughly recommended!

Showing 5 of 21 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Verified credentials
NICEIC Approved
BUS Registered
Quick facts
Regions covered12 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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