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Compare other installers£7,500
BUS grant amount
Butco Heating Limited is a air source heat pump installer based in Sutton Coldfield, Warwickshire. MCS number NAP-71183 is on record; check its current status before booking. It is one of 17 installer listings in Warwickshire, and one of 16 recorded as registered for the Boiler Upgrade Scheme. Confirm current registration with Ofgem before relying on the grant. Homeowners rate it 4.5 out of 5 from 83 Google reviews, the 4th most-reviewed of the 15 installers in Warwickshire with Google reviews. It covers North West, North East and London and 9 more areas.
17
Installer listings in Warwickshire
16 registered for BUS
This installer is one of them
#4 of 15
by Google review count among reviewed installers
Other installer listings in Warwickshire
Based in Warwickshire, B76 9DD
Areas served:
4.5
83 Google reviews
Based on verified Google reviews
I have used this company for a while and most of the engineers are fine. One of them caused issues with my boiler twice. The first time time he caused my magnetic filter to leak which i had to repair with new seals and didn't even let the company know. The second, just recently he serviced the boiler and fitted new electrodes. Something he has done has then caused a delayed ignition on the boiler which makes it bang when ingiting. This has got slowly worse since the service a few weeks ago and i had zero issues before this. Buttco want to charge me a call out fee even though the problem was caused by this engineer. Initially i thought the noise was just the new better electrodes as of course I am no expert, hence why I didn't call initially. The noise has since got worse to the point I realise that it's not normal. I do not think a company should treat a customer of many years like this when they have caused this issue to my boiler, which was fine before. Buttco can now go and ram it and I will go elsewhere as I have completely lost faith in them. Poor unsympathetic customer service from the lady on the phone, maybe get another job if you do not want to speak to members of the public. I would have zero issue paying a call-out fee if it was not directly connected to their attendance.
Have been with Butco just over 40 years now and quite honestly would not use anyone else. We have had a new bathroom fitted and the plumber who did it went away without checking the system was working. I called Butco in and Tim the engineer came and spent 2 hours putting it right. He wouldn't leave until it was working properly. I had to pay for that visit which I was happy to do. Tim noticed the pump was old and noisy so said he would order a new one which would come under the service contract. He came back and fitted that and he did a great job. I would recommend having a service contract as over the years we have benefitted from it and it pays for itself.
After a boiler breakdown Simon attended promptly, he was polite and thorough in diagnosing the issue, parts were ordered and fitted at my convenience, an expensive repair covered by my Butco Care Plan, first class communication and on site attendance, happy to maintain my relationship with this company.
Excellent service as always from Butco. Good engineer. Fast installation of new boiler which works perfectly. Thank you
We have been with Butco for about 40 years. Generally with full satisfaction. The engineer was prompt, courteous and pleasant and completed his service efficiently. We would happily recommend Butco
Showing the 5 most recent of 83. Reviews from Google. Read them on Google
Our record lists MCS number NAP-71183. Check the current status and the heat pump technology covered on the official MCS installer register before agreeing work.
Yes. Butco Heating Limited is registered with Ofgem for the Boiler Upgrade Scheme, so it can apply on your behalf and take the grant off your quote. You do not apply yourself. 16 of the 17 installers listed in Warwickshire are registered.
Butco Heating Limited installs air source heat pumps. Air source is the most common choice for UK homes because it needs only an outdoor unit and no groundworks.
Butco Heating Limited lists North West, North East, London, East Midlands, West Midlands, East of England, South East, South West, Yorkshire, Scotland, Wales and Northern Ireland as its coverage area. Most installers will travel 25 to 50 miles from base, so it is worth asking if you are just outside.
Butco Heating Limited has a 4.5 out of 5 rating from 83 Google reviews, which makes it the 4th most-reviewed of the 15 installers in Warwickshire with reviews. Read the most recent reviews above, and ask for references from installations of your house type.
This listing is unclaimed, so we do not publish its contact details. Compare other installers nearby and check each firm's own contact route. Compare quotes where contact is available: other listings in Warwickshire include Custom Heat Ltd, KS ConneXions Ltd and CWS Heating Ltd. Check each firm's current certification and service area.
Boiler Upgrade Scheme
£7,500
off an eligible heat pump, or £9,000 for qualifying off-gas-grid oil/LPG replacements with an air-to-water or ground-source system
A currently registered installer applies on your behalf for an eligible project. Confirm this firm's status and the applicable grant before accepting a quote.
On a lower income and in England? The council-run Warm Homes: Local Grant can pay for the work in full instead.
Compare every UK heat pump grant →Wondering whether you qualify for a grant? Check the current property, fuel, technology and installer rules before relying on any amount. Compare every UK heat pump grant.