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Community Home Solutions Ltd

MCS Certified
Oaktree House, 2 Phoenix Place, Phoenix Park, Nottingham, Nottinghamshire, NG8 6BA
Air Source specialist91 reviewsServes 12 regions

4.9

91 Google reviews

1–2 days

Typical install time

About Community Home Solutions Ltd

Community Home Solutions Ltd is an MCS certified air source installer based in Nottinghamshire.

System typesAir Source

Coverage area

Map coming soon

Based in Nottinghamshire, NG8 6BA

Areas served:

North WestNorth EastLondonEast MidlandsWest MidlandsEast of EnglandSouth EastSouth WestYorkshireScotlandWalesNorthern Ireland

Reviews

4.9

91 Google reviews

Based on verified Google reviews

M

Margaret Brady

5 months ago

Community Home Solutions organised energy efficiency upgrades to my home and within a fortnight of a Surveyor and other staff members to identify what works needed to be carried out, the following installations were completed. -Old back boiler removed and water cylinder from airing cupboard -Water tanks from the loft removed - Internal wall insulation fitted in both my bedrooms, the landing and around my front door. I now have actual windowsills in both bedrooms and my landing. Yippee! - A fan/vent fitted in bathroom, kitchen and basement room….to eliminate condensation and promote good airflow - Condensing boiler fitted in my loft - Additional loft insulation placed I saw an advert on Facebook offering free boilers - thought this looked too good to be true! It was true and to my delight I have all these extra comforts added to my home in order to improve energy efficiency and reduce bills and shall look forward to a warm and cosy home come wintertime! I cannot thank the whole team enough, all work professionally installed by very hard working people. Everyone was courteous, friendly and something I really valued was their respect for my property. No mess and measures were taken to cover my carpets to protect them from any debris. I have added just a few photographs for the internal wall insulation, I haven’t added any from the Loft as I cannot access it right now. I’m still pinching myself that I got all of this work with no outlay by me and I am so looking forward to seeing lower fuel bills. HERE IS A BIG THANK YOU TO COMMUNITY HOME RESOLUTIONS!

K

Ka Wing Andy Ng

5 months ago

I’m really pleased with the recent home upgrade — including the new boiler and heating system, ventilation, and all the insulation work. The whole process was smooth from start to finish. The team was professional, efficient, and kept everything tidy throughout the installation. The new system works perfectly — my home feels much warmer and more comfortable, and it’s already more energy efficient. Communication was clear at every stage, and they made sure I understood how everything worked before finishing up. Overall, I’m very happy with the quality of the work and the results. Highly recommended!

B

Beverley Spooner

2 months ago

Outstanding. Communications, customer service, timely and efficient works, approachability of the entire team and their contractors. Everything fully explained, total peace of mind. Enthusiastically led with empathy and professionalism and especially diligence to their high quality standards in every aspect. This project changed our lives. The comfort and convenience other people may take for granted has been delivered to us by Community Home Solutions and all the teams they trust. They did not promise anything they could not deliver, we were clear on every stage but we were and still are astounded and grateful for the lovely results.

D

Dotty Sutton

a month ago

Many thanks to CHS who were always prompt,friendly and reassuring. Thanks to Charlie,Tom and Olivia.(sorry if I have left anyone out) My application for home improvements was dealt with quickly and efficiently and they organised a group of very friendly,trustworthy and efficient workmen who carried out the improvements. I am very pleased...and warm!

G

Geoff Tideswell

3 months ago

Having recently dealt with Community Home Solutions re boiler installation, loft insulation and other home energy improvements, I have nothing but praise for their professionalism, helpfulness and excellent communication. We were kept informed throughout the process and any queries were swiftly, politely and efficiently dealt with. I highly recommend their services.

Showing 5 of 91 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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