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Daly (group) Ltd

MCS Certified BUS Registered
Unit 2 Clipbush Business Park, Hawthorn Way, Fakenham, Norfolk, NR21 8SX
Air Source specialistBUS grant eligible17 reviewsServes 9 regions

4.2

17 Google reviews

1–2 days

Typical install time

£7,500

BUS grant amount

About Daly (group) Ltd

Daly (group) Ltd is an MCS certified air source installer based in Norfolk. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.

System typesAir Source
BUS grant handledYes

Coverage area

Map coming soon

Based in Norfolk, NR21 8SX

Areas served:

North WestNorth EastLondonEast MidlandsWest MidlandsEast of EnglandSouth EastSouth WestYorkshire

Reviews

4.2

17 Google reviews

Based on verified Google reviews

S

Sam

5 months ago

The Daly Group have been providing the plumbing and electrical services to our new Tilia home. They have responded to snagging issues and all who have attended have been friendly, helpful and polite. Very pleased with the promptness. Good communication via email from the customer resolution/snagging team also.

A

Ashley Dickerson

a year ago

Daly Group were absolutely brilliant. The electrician they sent arrived on time and fixed an issue that’s been going on for 2 years. We’ve had 3 electricians out prior who said we needed a full re-wire. Full re-wire was not needed and Daly Group fixed the issues within 3 hours. Absolutely brilliant. Would definitely recommend.

A

Alistair Sutherland

11 months ago

I am an ancient retired RAF Group Captain who has resided near Fakenham for the past 35 years. Unfortunately, today, a friend damaged an electrical component within my large hedge cutter and as the cutter was urgently required, I set off for help from the nearest electrical supply outlet - DJB in Sculthorpe. On arrival I was warmly greeted by the owner, David Baines, and after listening to my woes, and although short of time, he agreed to examine the damaged hedge cutter. From the outset, it was obvious he was a most competent electrician and I was most grateful for his timely assistance and ability to rectify the identified fault. In sum, I was greatly impressed by David's overall demeanour and professional expertise. and I strongly recommend that he be chosen to rectify any electrical problems you may encounter in the future

G

Gavin Harwood

3 years ago

Harwood Asset Management Ltd. A few years ago, we decided to purchase two properties on the David Wilson Homes development in Aylsham. Daly (Group) Ltd were responsible for the electrics and plumbing of the properties and during the construction we could see how tidy and professionally their work was within the properties compared to other developments we had assessed. Following completion, we decided to use Daly (Group) Ltd to change some lighting and perform all of our landlord electric and gas checks so that we could rent the properties. We now use Daly (Group) Ltd on a regular basis for everything relating to our properties. Our tenants always comment on how pleasant and efficient the staff are when attending the properties, all of the work we have commissioned has been completed on time and cost effectively. We have never had a problem with contacting Daly (Group) Ltd and have always had our calls returned when they have been busy elsewhere. We are currently looking at purchasing another two properties in Drayton, and will be using Daly (Group) Ltd for all of our property needs. We have never looked backed and they have made our lives so much easier over the last few years. There are a lot of companies that could learn a lot from Daly (Group) Ltd. We cannot recommend them enough, you will not be disappointed. Gavin Harwood Managing Director

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Matt Allison

3 years ago

I have used Daly Group numerous times over the last 10 years for both domestic & commercial work. Every job was priced in advance & carried out to a great standard. I would not hesitate to recommend them.

Showing 5 of 17 reviews. View all on Google

Frequently asked questions

How do I know you’re properly qualified and certified to install heat pumps?

We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).

Can you tell me if a heat pump is actually suitable for my home?

We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.

What type and size of heat pump will you recommend for my property, and why?

We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.

What will the full installation cost be, and what’s included in your quote?

Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.

Can you help me access government grants like the Boiler Upgrade Scheme?

Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.

How much disruption should I expect during installation, and how long does it take?

A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.

Will I need to replace my radiators or upgrade anything else in my home?

After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.

How noisy is the outdoor unit and where will it be installed?

Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.

What warranties, servicing and aftercare do you provide?

You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.

What running costs and savings can I realistically expect compared to my current boiler?

We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.

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Verified credentials
NICEIC Approved
BUS Registered
Quick facts
Regions covered9 areas

Boiler Upgrade Scheme

Up to £7,500

off your heat pump installation

This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.

Scheme open until 2028 — limited funding available

Check your eligibility

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