Daly (group) Ltd

Anas Al Rawi

7 months ago

After 6–7 months, this has been an appalling experience with Daly Group. A clear issue — ongoing pressure loss in a heating system — was identified early on. One technician confirmed visible leaks multiple times and escalated the issue, while others later denied it. I’ve had numerous engineers attend, all giving conflicting views, with no continuity or accountability. Replacement rubber seals took months to arrive, only to be the wrong parts. Worse, during the latest visit, the engineer damaged the existing seal, leaving the system in a worse state. We now have pressure loss in less than a day. This has dragged on for months, disrupting our home life — including over Christmas and New Year — and forcing us to miss work and spend hours chasing updates. It is unacceptable that: Basic parts like correct seals/washers are not available Engineers are unequipped and poorly informed There is no ownership or follow-through Months pass with no meaningful progress This feels like trial-and-error by amateurs, not professional work. Management appears disorganised, unreliable, and unable to bring this to a resolution. We’ve had to rearrange work, chase constantly, and manage the system ourselves — for something that should have been resolved months ago. Deeply shocking and disgraceful. I would strongly advise others to stay away.

Sam

12 months ago

The Daly Group have been providing the plumbing and electrical services to our new Tilia home. They have responded to snagging issues and all who have attended have been friendly, helpful and polite. Very pleased with the promptness. Good communication via email from the customer resolution/snagging team also.

Alistair Sutherland

2 years ago

I am an ancient retired RAF Group Captain who has resided near Fakenham for the past 35 years. Unfortunately, today, a friend damaged an electrical component within my large hedge cutter and as the cutter was urgently required, I set off for help from the nearest electrical supply outlet - DJB in Sculthorpe. On arrival I was warmly greeted by the owner, David Baines, and after listening to my woes, and although short of time, he agreed to examine the damaged hedge cutter. From the outset, it was obvious he was a most competent electrician and I was most grateful for his timely assistance and ability to rectify the identified fault. In sum, I was greatly impressed by David's overall demeanour and professional expertise. and I strongly recommend that he be chosen to rectify any electrical problems you may encounter in the future

Richard Harris

2 years ago

Really poor quality installation of bathroom which resulted in a bath that could not be used. Now not willing to rectify and not responding to any requests I have sent. Cowboy outfit.

Ashley Dickerson

2 years ago

Daly Group were absolutely brilliant. The electrician they sent arrived on time and fixed an issue that’s been going on for 2 years. We’ve had 3 electricians out prior who said we needed a full re-wire. Full re-wire was not needed and Daly Group fixed the issues within 3 hours. Absolutely brilliant. Would definitely recommend.