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Claim this listingDel Brace Plumbing & Heating
4.9
93 Google reviews
1–2 days
Typical install time
£7,500
BUS grant amount
About Del Brace Plumbing & Heating
Del Brace Plumbing & Heating is an MCS certified air source installer based in Pembrokeshire. They are registered with the Boiler Upgrade Scheme, meaning they can help you claim up to £7,500 towards your installation.
Coverage area
Based in Pembrokeshire, SA69 9DW
Areas served:
Reviews
4.9
93 Google reviews
Based on verified Google reviews
Tom Seward
Del Brace's team serviced my boiler. The whole process was simple and easy to arrange and the service itself was carried out smoothly and professionally. I would definitely work with them again.
Fiona Locker
Annual boiler service booked with an efficient online booking system. Good choice of dates available with a 2 hour time slot. Del messaged to say approximately 19 minutes away on the day of the service. Our tenants were happy with the boiler service, property treated with respect. Thanks Del for a great boiler service!
Jeff Amor
Always a good experience with Del Brace. During our recent service on our boiler he showed good communication via text to let us know estimated time of arrival etc and updates to let us know he was running late. He has a straightforward no fuss approach to work and was very clean, professional and efficient. Also followed up with a check everything is ok text and thank you. Would recommend. 👴🏻👍
Robert Lopez
I have now used Del Brace for two years in a row to service my central heating boiler in Tenby. Always punctual and arrives within the allocated time slot. A very clean worker with nothing left behind. I tried numerous others and they weren't interested, their loss. I will definitely use Del again, Robert, Tenby.
Chris Kestell
My mum just moved into a new house and on day 2 the heating packed up. Contacted Del late on a Friday and he managed to get out and diagnose the fault on the Monday and was all fixed when the part arrived on Wednesday. Cant thank Del enough for his speedy response, as well being polite and courteous 👍🏼
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Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to £7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
Boiler Upgrade Scheme
Up to £7,500
off your heat pump installation
This installer handles the full BUS grant application — deducted directly from your quote. No upfront payment needed for the grant amount.
Scheme open until 2028 — limited funding available
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