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Claim this listingDerek Scott Plumbing and Heating Limited
5.0
26 Google reviews
1–2 days
Typical install time
About Derek Scott Plumbing and Heating Limited
Derek Scott Plumbing and Heating Limited is an MCS certified air source installer based in Aberdeenshire.
Coverage area
Based in Aberdeenshire, AB52 6QN
Areas served:
Reviews
5.0
26 Google reviews
Based on verified Google reviews
James Tidey
Have used Derek Scott Plumbing and Heating for all our plumbing, boiler and heat pump needs in recent years. Always a top notch, polite and professional service, nothing is too much trouble and they are excellent at keeping you informed to ensure no surprises. I would have no hesitation in recommending them.
Ann Doyle
Amazing service after the main control unit on my boiler was blown by a power surge. Derek diagnosed fault and fitted a replacement unit within hours of me calling them. Highly recommended knowledgeable and friendly company to deal with. First class.
Katharine Cruickshank
First class firm of plumbers. Very efficient and provide excellent customer service. Would highly recommend them. Boiler safely serviced for another year; thank you!
Bruckhills Croft Garden
Great service by a very professional team of plumbers. Had various works done over the last few years and cannot rate them highly enough.
Graeme Kemp
Many thanks to Shaun and his team for an excellent job when fitting our new bathroom, all workmen were extremely tidy and the finished product was outstanding, and nothing was ever a problem, Thanks again Shaun đź‘Śđź‘Ś
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Frequently asked questions
How do I know you’re properly qualified and certified to install heat pumps?
We are MCS‑certified and registered with an approved consumer protection/competent person scheme, which is essential for quality assurance and to access grants like the Boiler Upgrade Scheme (BUS).
Can you tell me if a heat pump is actually suitable for my home?
We carry out a detailed home assessment, including property type, insulation levels, existing heating system and available outdoor space, to confirm whether a heat pump is a good fit.
What type and size of heat pump will you recommend for my property, and why?
We design the system using a heat‑loss calculation for your home, then match the correct kW size and model (for example, air‑source vs ground‑source) so it runs efficiently and reliably.
What will the full installation cost be, and what’s included in your quote?
Our fixed quote clearly lists the heat pump, cylinder, controls, labour, scaffolding (if needed), electrical work and any radiator or pipework upgrades, so you know exactly what you’re paying for.
Can you help me access government grants like the Boiler Upgrade Scheme?
Yes, as an MCS installer we can confirm your eligibility, apply for the BUS grant (worth up to ÂŁ7,500) on your behalf and deduct it directly from your quote.
How much disruption should I expect during installation, and how long does it take?
A typical air‑source heat pump installation takes around 2–5 days, and we’ll agree locations for the indoor and outdoor units, manage any planning considerations and keep you informed each day.
Will I need to replace my radiators or upgrade anything else in my home?
After the heat‑loss survey, we’ll advise if any radiators, pipework, electrics or hot‑water cylinder need upgrading so the system can run efficiently at lower flow temperatures.
How noisy is the outdoor unit and where will it be installed?
Modern heat pumps are designed to be quiet and must meet UK noise regulations; we’ll position the unit to minimise any impact on you and your neighbours and comply with local planning rules.
What warranties, servicing and aftercare do you provide?
You’ll get manufacturer warranties on the heat pump plus our workmanship guarantee, and we offer ongoing servicing and support to keep your system performing at its best.
What running costs and savings can I realistically expect compared to my current boiler?
We’ll estimate your likely annual running costs and potential savings based on your current fuel type, insulation level and tariffs, using real‑world performance data rather than lab figures.
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