Sugplumb Ltd

What a fantastic company! ASHP From the start both professional and personal. Iain made time to visit at unsociable hours due to our work patterns.He provided a brochure with lots of choice of radiators, colours and styles, he matched his technical information to our understanding and interest. Communication was excellent, with swift responses about the install as well as reassuring and clear emails from Lisa in the office about payment schedules. The install team were outstanding, with attention to detail and excellent manners: Dziękuję Adamski and Claudius! Our home now feels warm, with piping hot showers and our smart meter is reading around £8/day for all electricity on the house, this is a considerable reduction for our house which previously cost £5 / hour to heat. We had a difficult journey with a different installer who made out there was no choice in radiators and also made out that government funding would only arrive after we had fully paid the installer. We later found out that this information is not correct. Following a 9 month battle with this other company we cancelled and found Sugplumb. Sugplumb, a local company, turned everything around for us and everything was completed within just 6 weeks. We have not stopped raving about Sugplumb and our beautiful radiators have been getting compliments from all guests. If you’re in the Aberdeen City/Shire region you could not find a better installer - we are now planning Solar PV with Sugplumb after their excellent job on the ASHP. 5 stars!

Superb, intial quote was very decent, they fulfilled pur requirements nicley and with friendly and knowledgable staff, they've just got my mum's heating and radiators sorted in her house, important as she's eldelry! Many thanks, would recommend and use again!

Fantastic company to deal with. All their staff Iain, Adam ,Claudius, Graeme, Stuart and the two Lisa’s were absolutely delightful to deal with. Very professional and nothing was too much trouble. Could not recommend enough!

Sugplum always provide a very professional and efficient service. Every job is fully explained and advice is often given over the phone. Heating Engineers are always on time and carry out a very clean job when on site. Overall very happy with the work completed. Would throughly recommend.

Sugplumb have done a number of jobs for us over the past two years including the installation of a replacement ground source heat pump and accumulator tank. They are very technically competent and friendly company to deal with and won’t shy away from a difficult job. There were some issues with our existing installation when the ground source heat pump was being replaced and Sugplumb kept at it until they had resolved the problem - most impressed. Highly recommended for renewables and general plumbing work.